Accounts and Journals do not show in the search list when entering invoices

Support User
1

HI,

I am sure this is a newbie problem. When I try to enter lines in an invoice and hit the search on the Account field, it does not find any of the accounts I have created. Same with journals.

Thanks,

Paul

2

Did you have a company set in your user preferences? Probably the problem is that the accounts are related to a company that you do not have access to.