Cannot register payment - "Journal" list is empty

[philipp.ludwig]

So I am trying to register that a customer paid an invoice, but I can’t, because the “Journal” list is empty:

I am using the SKR03 account template. Things I tried:

• Creating a “Payment Journal” at Financial / Configuration / Payments / Payment Journals
• Creating a Invoice Payment Method at Financial / Configuration / Journals / Invoice Payment Methods

Both did not help, the dropdown is still empty. What is Tryton expecting here?

[pokoli (Sergi Almacellas Abellana)]

The payment journals are available on the following menu option:

@philipp.ludwig

Creating a “Payment Journal” at Financial / Configuration / Payments / Payment Journals

Probably the problem is that you created the records after loading the view, so previous values are not loaded by the client. You need to refresh the page to see the new values apear.

@philipp.ludwig

Creating a Invoice Payment Method at Financial / Configuration / Journals / Invoice Payment Methods

The methods created here appear under the “Pay” button in the invoices.

[philipp.ludwig]

Thanks for the quick reply. Indeed refreshing the Browser was required here. I thought using the refresh button inside Tryton is enough, thanks for that.

The methods created here appear under the “Pay” button in the invoices.

I did not have a “Pay” button at the Invoices, until I put my user into the respective group. (This is just a note for others who are stumbling here).

[pokoli (Sergi Almacellas Abellana)]

@philipp.ludwig

I did not have a “Pay” button at the Invoices, until I put my user into the respective group. (This is just a note for others who are stumbling here).

Just for the completeness. Pay button is not show until you create some payment methods.

[bizcom-it (Farr)]

In order not to have to provide all the information again, there are sample databases on tryton.community for various configurations that already contain all the basic settings.