How do I return a drop shipment?

Hello Trytonies,

this is about drop shipment.

I need to partially refund an invoice which already has been posted and sent to the customer, as the supplier sent less items than ordered.

How can I achieve this?

EG

Usually when customer return products from a drop shipment, it is returned to the company not the supplier. This is why there is no drop shipment return.

Now there is no actual point to register a drop shipment return for the company because it does not change anything for the stock, cost nor accounting.
If you invoiced too much quantity, just make a credit note for the extra quantity.

Thank you, Sir, this makes perfect sense.

EG

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