Creating a SEPA payment on invoice with partial payment

Support User
1

Hi,

I’ve created an invoice for 100€ for a customer which we have a signed mandate and for which we agreed to pay on 30D. Before the maturity date the customer gives me 50€ as payment of such invoice. Then I go to the invoice and I use the payment button to note on the system that I receveid 50€ of this invoice.

On the maturity date, when I go to the “Lines to pay” view and search for the lines of this customer I see that I have a line for 100€, which is incorrect as I already received 50€

Do anyone else found a similar case? How are you managing them?

2

You must group the lines if you want to manage others partial payment with the payment module.

3

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