Hi there I am having a problem that may be similar to the previous topic of https://discuss.tryton.org/t/close-fiscal-year-refused-balance-0/4836 made by @jmc . I am unable to close out a fiscal year and receive this message of:
To close the fiscal year, the balance of account “Minimal Account Chart” must be zero. Here are the details that have gotten me to this point:
(current tryton version = 6.2.5 It was upgraded through several migrations to this point following the migration documention and all has seemed well)
I have closed (but not locked) all periods in the fiscal year I am trying to close.
There were three accounts that had balances: Owner Draw ( I created as Minimal Account Type Chart\Equity\Owner Draw), Main Revenue and Main Receivable.
I have used the Balance Non-Deferral Wizard to create a move that brings the temporary account of Owner Draws and Main Revenue balances to zero. I configured an account when running the wizard for Retained Earnings that has no parent and is outside of the “Minimal Account Chart” (in other attempts I had placed it under the Minimal Account Chart as a Balance and an Income type and it seemed to not change the result I am having). The standard account of Main Receivables was unchanged ( I would expect this result as I am assuming that that is a permanent account and doesn’t need a zero balance to close. Is this correct?)
I have verified that the only accounts that have a balance different than $0.00 are Main Receivable and the standalone account (no parent) of Retained Earnings by running Financial/Reporting/General Ledger and the Trial Balance. (If I try to close the year with balances in other accounts I get the same error message but referencing those other accounts, so I do believe the Closing Fiscal Years is doing as it should be)
I have found and used or tried these resources: https://discuss.tryton.org/t/close-fiscal-year-refused-balance-0/4836
(more resources to follow due to 2 links per post restriction)
My question primarily is, does anyone have a good method to troubleshoot this? It seems strange to me that the error referencing the master parent “Minimal Account Chart”. Is this a common problem? How would I go about querying the value of “Minimal Account Chart” as I can not get it to show up in a GL or Trial Balance report?
Any Help will be greatly appreciated and thank you for this awesome product!