How to reconcile open positions with payments by another party?

Support User
1

Hello,

in our agri cooperative, we have various mismatches between ‘invoiced party’ and 'party having paid". This happened due to

  • party duplicates, created by error
  • actually one person paying the bill for another person

How can I reconcile payments and receivables between different parties?

Thanks a lot in advance,
EG

2

In such case you should replace the wrong party with the valid one. See:

Merging duplicated parties together

This will join both payments to the right party and you will be able to reconcile them.

You can use invoice alternative payees for that.
Or you can manually create an account move to move the balances from one party to the other and reconcile both parts.

3

This is great advice, thank you very much. Was really simple to handle - great! :smile:

This sounds like the way to go, but I could not find any instructions on it, neither in docs, nor in the forum. How do I make it work?

Thank you for your effort,
EG

4

For now there documentation for alternative payees is still pending to be reviewed. You can have a look it here:

As you are reading a WIP documentation, any comment to improve it will be very welcome!

Thanks