We are using Tryton 7.4 parallel to our old ERP in our company since 01. January. That means, every sale, purchase, shipment or account move is made in both systems. The intention ist to switch completely to Tryton as soon as it works correctly.
We have imported or created all necessary data (customers, suppliers, products, chart of accounts, ODT reports, etc.), and as far we can see, after this few days, Tryton worked fine for us.
Yesterday we had the first shipment to another EU country and received the following error message:
tariff code and coutry of origin are correctly assigned to the products
checkbox “intrastat extended” in fiscal year is activated
countries of company, warehouse and customer (delivery) adress are set
customers vat id is set
carrier selection “from country” and “to country” are correct
It makes no sense to have to enter the tariff code for every single product in EU shipments.
It would be great if someone could give me a hint. (Please remember that I am not a programmer )
It will be easier if you could provide the text of the error message instead of a screenshot, this way it can be easily translated.
(Even better having the error message in English)
The system should take by default the tariff code from the product definition.
If it does not, it is probably because the criteria of the existing tariff code does not match the one of the stock move.
I don’t know exactly what you mean with criteria of the tariff code.
Is it possible that the behavior is because our stock comes from inventory moves and not from supplier or production?
Thanks, Christian
The tariff codes were set to “country: Germany”.
The change to “Organization: European Union” made it.
No error message and intrastat declaration is correct now.
Thanks for your support!
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