LDAPError when login

Support Developer
1

Hi,
What does this message mean?

Fri Jun 30 17:27:46 2023] ERROR:trytond.modules.ldap_authentication.res:LDAPError when login
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/trytond/modules/ldap_authentication/res.py", line 141, in _login_ldap
    with ldap3.Connection(server, dn, password) as con:
  File "/usr/local/lib/python3.8/site-packages/ldap3/core/connection.py", line 534, in __enter__
    raise LDAPBindError('unable to bind')
ldap3.core.exceptions.LDAPBindError: unable to bind
2

It means that the configuration for the LDAP connection is not working.

3

We normally connect to the server. But with every login we get this message.

4

Well I guess you authenticate with another method than LDAP but you have LDAP configured as one of the authentication method but it is failing to connect to the server.

5

Can you tell me, please, where is the configuration file for LDAP connection?

6

In the trytond configuration under the section [ldap_authentication].

7

Here is our section:

[ldap_authentication]
uri = ldap://ldap:389/ou=People,dc=ilt,dc=ua?uid?onelevel

What’s wrong with it?

8

I can not say. But it is not enough to bind to your LDAP server. Maybe you need a bind_pass.

9

We have set the bind_pass password. Nothing changed. The message unable to bind remains.

10

Maybe you need to define a bindname.
You should read the ldap3 documentation to learn the correct way to connect to your LDAP server.