How to to send email with trigger

Support Developer
1

Hi,

I am getting the follow traceback after try to send an email from a custom trigger, using 5.6 and AWS SES

Jan 18 16:42:10 localhost uwsgi[611]: 28501 140337916364544 [2021-01-18 22:42:10,932] ERROR trytond.sendmail fail to send email
Jan 18 16:42:10 localhost uwsgi[611]: Traceback (most recent call last):
Jan 18 16:42:10 localhost uwsgi[611]:   File "/opt/capy/lib/python3.7/site-packages/trytond/sendmail.py", line 39, in sendmail
Jan 18 16:42:10 localhost uwsgi[611]:     senderrs = server.sendmail(from_addr, to_addrs, msg.as_string())
Jan 18 16:42:10 localhost uwsgi[611]:   File "/usr/lib/python3.7/smtplib.py", line 888, in sendmail
Jan 18 16:42:10 localhost uwsgi[611]:     raise SMTPDataError(code, resp)
Jan 18 16:42:10 localhost uwsgi[611]: smtplib.SMTPDataError: (554, b"Transaction failed: Missing final '@domain'")

The tryton config line to email is

uri = smtp+tls://tryton@example.net:1234@smtp.example.net:587

I tried the follow command
trytond-admin --test-email <email>@gmail.com -c tr.conf -d capybaradb | grep -v INFO

And received
Success!
** Your email settings work correctly.**

Any help will be welcome!

2

I think it’s because the first @. You need to encode that symbol in uri, something like:
uri = smtp+tls://tryton%40example.net:1234@smtp.example.net:587

3

I have made the change but without success.

4

Did you set any form value on the trigger? If yes which value are you using? Did you set a domain?

As the test email is using the default from it may be the reason that email is working there but not on the trigger

5

I was working on Sao, for some reason I need to use Tryton an after it the trigger works fine.

I have the same config and values in form, but if I create it from Sao does not work.

6

What is “it”? It is the trigger? What are the different in the table between both clients?

7

Yes, if I create the trigger on Sao it does not work, but if I create it from Tryton it works fine. A quit strange but it works fine now.

8

Please provide the difference between the two creation!

9

Sao form

image
image1385Ă—204 9.25 KB

Tryton form
image
image1616Ă—204 12 KB

The only difference I noticed is that Sao in condicion field uses symbol ’ and tryton " but not sure it is related to the behavior. Even if I use ’ in sao it writes " after save.

10

Please could you show the difference in the database.

11

Hi,
After copy the trigger they are almost the same, the only difference are a spaces between them.

image

I’m working with 5.8 version

image
image388Ă—453 4.92 KB

BTW, the trigger is working fine now.

12

So there is no difference in behavior between both clients. I think your previous statement is not correct. It is not linked to the client creating the rule.

13

I think the same.

The trigger was created from a notification email, same information on both clients. Maybe is a different think but don’t know what, I will create both from start and try it again.

Making all the process again in tryton client works for resolve this.

14

I really think the solution for that traceback was related to @ encoding , nothing to do with the client and maybe you didn’t restart trytond at that time, so configuration was not refreshed.