How to correct address on a posted invoice?


(Jean-Christophe Michel) #1

It seems it’s not possible to correct the address on a posted invoice. Does Amendment for Sale and Purchase intend to add this feature?
How should we do currently: Credit the invoice then rebuild it completely?

(Cédric Krier) #2

No because a posted invoice can never be modified, the is a legal constraint in almost all countries.

If you really want to fix the wrong address, you must credit the invoice and credit the credit note and changing the address. But often just for an address, people does not bother with it as long as the VAT numbers are right. They just fix the address for the next invoice.

(Jean-Christophe Michel) #3

What happened is that someone thought useful to specify the name of the contact in the optional Party on Address. Therefore the invoice contains only his name and not the one of the company. The invoice is not erroneous, the address is correct, except it misses the name of the company… If this is not the intended behaviour of Party name on address, maybe this optional name should be added on a line rather than replacing the main company name.

(Sergi Almacellas Abellana) #4

The usage of this field is to replace the party name for address formating, which is the case of printing invoice.

(Cédric Krier) split this topic #5

2 posts were split to a new topic: Error when duplicate invoice

(Cédric Krier) #6

Instead of copying the original invoice, you can run the credit wizard on the credit note. This will create an invoice.

(Jean-Christophe Michel) #7

Ah, didn’t think it was possible! Will try next time.