FORBIDDEN Fault: 403

hi! when I try to create a prescription in the hospitalization module, it generates the (forbidden Fault:403).

This error is normally raised when your user has exhausted all the logging attemps and it is not autoritzed.
You should contact your system administrator to fix your wrong logins.

but actually, I am using an administrative account.

But does this happen in just this single view or it happens when opening any view?
If it happens on any view it is that your user is blocked.
If that happens just in this view it may be some coding issue.