Error when configure the company

Support System Administrator
1

Hi,

I have the following error when i try to configure the company on a new base, on Tryton 5.6 (in a container docker)

 Traceback (most recent call last):
  File "/usr/lib/python38/site-packages/trytond/wsgipy", line 109, in dispatch_request
    return endpoint(request, **requestview_args)
  File "/usr/lib/python38/site-packages/trytond/protocols/dispatcherpy", line 47, in rpc
    return methodsget(requestrpc_method, _dispatch)(
  File "/usr/lib/python38/site-packages/wrapt/wrapperspy", line 566, in __call__
    return self_self_wrapper(self__wrapped__, self_self_instance,
  File "/usr/lib/python38/site-packages/trytond/wsgipy", line 77, in auth_required
    return wrapped(*args, **kwargs)
  File "/usr/lib/python38/site-packages/trytond/protocols/wrapperspy", line 131, in wrapper
    return func(request, pool, *args, **kwargs)
  File "/usr/lib/python38/site-packages/trytond/protocols/dispatcherpy", line 143, in _dispatch
    obj, method = get_object_method(request, pool)
  File "/usr/lib/python38/site-packages/trytond/protocols/dispatcherpy", line 130, in get_object_method
    return poolget(name, type=type), method
  File "/usr/lib/python38/site-packages/trytond/poolpy", line 179, in get
    return self_pool[selfdatabase_name][type][name]
KeyError: 'companycompanyconfig'

Has anyone ever encountered this ?

Regard.

2

The error is because the company.company.config model is not present on the database pool.

This happens when the module has been activated on a diferent server and the pool has not been reloaded. Restarting the server container should fix the issue.

3

Ok thanks for the explanation.