Cannot credit a customer invoice with erroneous tax

Support User
1

Hi,

Here’s my problem. A user forgot to add a tax identifier on a party, then made a sale, shipment and finally an invoice. Invoice is now posted and he noticed (indeed it’s too late) that the tax is incorrect (21% instead of 0%).
Then the user adds the correct tax identifier on the party.

To fix the error, i want to credit the invoice with the wizard but i’m always having the warning: “The invoice (…) does not have the default taxes for…”

2025-05-05_10-59
2025-05-05_10-591416×791 65.4 KB

There’s a loop on this warning. Bug ?

Any other to solve this ? (create manually a credit not, create manually another invoice,… )

Thanks :slight_smile:

2

Solved with removing “Customer tax rule” on party :slight_smile:

3

This is a typical example that would be fixed by Support warning keys of newly created record (#10591) · Issues · Tryton / Tryton · GitLab.

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