# Tryton Product module - fields grayed out on the listed price
**URL:** https://discuss.tryton.org/t/tryton-product-module-fields-grayed-out-on-the-listed-price/6377
**Category:** User
**Tags:** product
**Created:** [July 25, 2023, 2:57pm UTC](https://discuss.tryton.org/t/tryton-product-module-fields-grayed-out-on-the-listed-price/6377 "2023-07-25T14:57:56Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@beniche](https://discuss.tryton.org/u/beniche)
#### Post date: [July 25, 2023, 2:57pm UTC](https://discuss.tryton.org/t/tryton-product-module-fields-grayed-out-on-the-listed-price/6377/1 "2023-07-25T14:57:56Z")
I installed tryton, and made all the configurations, now when I want to add products the field to enter the listed prices is grayed out and the error message is ‘’ The value “3” of the “Company” field on “Product Listed Price” does not exist. ‘’
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### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [July 25, 2023, 3:37pm UTC](https://discuss.tryton.org/t/tryton-product-module-fields-grayed-out-on-the-listed-price/6377/2 "2023-07-25T15:37:19Z")
It looks like your user is linked to a company that does not exist.
Have you create many companies and deleted some?
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### Author:  [@beniche](https://discuss.tryton.org/u/beniche)
#### Post date: [July 25, 2023, 3:54pm UTC](https://discuss.tryton.org/t/tryton-product-module-fields-grayed-out-on-the-listed-price/6377/3 "2023-07-25T15:54:01Z")
I only created one company, employees of this company and suppliers
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### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [July 25, 2023, 5:22pm UTC](https://discuss.tryton.org/t/tryton-product-module-fields-grayed-out-on-the-listed-price/6377/4 "2023-07-25T17:22:43Z")
How did you create the company? With the wizard?
Is your user set to the company? Did you refresh your connection?
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### Author:  [@beniche](https://discuss.tryton.org/u/beniche)
#### Post date: [July 26, 2023, 6:23am UTC](https://discuss.tryton.org/t/tryton-product-module-fields-grayed-out-on-the-listed-price/6377/5 "2023-07-26T06:23:06Z")
I installed the company module I created the company with the administrator account and I associated it with this account on the sao web client
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### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [July 26, 2023, 6:48am UTC](https://discuss.tryton.org/t/tryton-product-module-fields-grayed-out-on-the-listed-price/6377/6 "2023-07-26T06:48:49Z")
If you do not use the wizard to create the company, you must logout/login to actually get the company setup for the user.
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### Author:  [@beniche](https://discuss.tryton.org/u/beniche)
#### Post date: [July 26, 2023, 7:22am UTC](https://discuss.tryton.org/t/tryton-product-module-fields-grayed-out-on-the-listed-price/6377/7 "2023-07-26T07:22:59Z")
is it mandatory to use the wizard to create the company and associate it with a user account?
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### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [July 26, 2023, 7:35am UTC](https://discuss.tryton.org/t/tryton-product-module-fields-grayed-out-on-the-listed-price/6377/8 "2023-07-26T07:35:05Z")
No but it is convenient to avoid the logout/login.
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### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [July 26, 2023, 7:36am UTC](https://discuss.tryton.org/t/tryton-product-module-fields-grayed-out-on-the-listed-price/6377/9 "2023-07-26T07:36:43Z")
I suspect what is happening is that you have in the user context a company key with the value `3` which does not exist (maybe it was deleted). When you create the record, there are MultiValue field which depend on the company. So the server is using the company in the context to store it but it does not exist.
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### Author:  [@system](https://discuss.tryton.org/u/system)
#### Post date: [August 25, 2023, 7:37am UTC](https://discuss.tryton.org/t/tryton-product-module-fields-grayed-out-on-the-listed-price/6377/10 "2023-08-25T07:37:02Z")
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