# SAO - Incompatible version

**URL:** https://discuss.tryton.org/t/sao-incompatible-version/6972
**Category:** System Administrator
**Created:** [February 8, 2024, 6:51pm UTC](https://discuss.tryton.org/t/sao-incompatible-version/6972 "2024-02-08T18:51:49Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [February 8, 2024, 6:51pm UTC](https://discuss.tryton.org/t/sao-incompatible-version/6972/1 "2024-02-08T18:51:49Z")

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I am installing a new server with Tryton Ver.7.  
But once I have everything installed, I get an error “Incompatible version” in the browser.  
The client is not compatible with the server version."

I imagine it’s from SAO, but this happened to me on another occasion and I don’t remember how I solved it.

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### Author: ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [February 8, 2024, 6:53pm UTC](https://discuss.tryton.org/t/sao-incompatible-version/6972/2 "2024-02-08T18:53:23Z")

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You must install sao from the same series so I guess it is `7.0`.

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### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [February 8, 2024, 6:55pm UTC](https://discuss.tryton.org/t/sao-incompatible-version/6972/3 "2024-02-08T18:55:54Z")

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This is what I have done:  
curl -LO [https://downloads.tryton.org/7.0/tryton-sao-last.tgz](https://downloads.tryton.org/7.0/tryton-sao-last.tgz)

npm install --production --legacy-peer-deps  
npm install --legacy-peer-deps  
grunt dev

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### Author: ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [February 8, 2024, 6:57pm UTC](https://discuss.tryton.org/t/sao-incompatible-version/6972/4 "2024-02-08T18:57:19Z")

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Then you did not install `trytond==7.0`.

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### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [February 8, 2024, 6:59pm UTC](https://discuss.tryton.org/t/sao-incompatible-version/6972/5 "2024-02-08T18:59:30Z")

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If I put the command this: trytond --version  
I get: trytond 7.0.6

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### Author: ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [February 8, 2024, 7:03pm UTC](https://discuss.tryton.org/t/sao-incompatible-version/6972/6 "2024-02-08T19:03:15Z")

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Are you sure that `trytond` is the one that is actual running?

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### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [February 8, 2024, 7:06pm UTC](https://discuss.tryton.org/t/sao-incompatible-version/6972/7 "2024-02-08T19:06:16Z")

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Cédric, how can I check that?

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### Author: ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [February 8, 2024, 7:10pm UTC](https://discuss.tryton.org/t/sao-incompatible-version/6972/8 "2024-02-08T19:10:14Z")

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Check the running processes.

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### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [February 8, 2024, 9:20pm UTC](https://discuss.tryton.org/t/sao-incompatible-version/6972/9 "2024-02-08T21:20:59Z")

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Finally Cédric was the damn browser cache.  
This was what happened to me the other time and I didn’t remember it.  
Looking around the Forum, here is where it happened to me the other time:

> [@I get an error message of "Incompatible version"](https://discuss.tryton.org/t/i-get-an-error-message-of-incompatible-version/6371):
>
> Hello, I am new to this software and after installing it and trying to connect through the web (SAO), I get an error message of “Incompatible version”. The current versions I have installed of Tryton are: trytond = 6.8.2 tryton = 6.8.1 Do you know where the problem could be?

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### Author: ![system](https://discuss-cdn.tryton.org/uploads/default/original/1X/c6f8ec0a40525cdcd50058c734283450a4b3d38b.png) [@system](https://discuss.tryton.org/u/system)
#### Post date: [February 9, 2024, 9:21am UTC](https://discuss.tryton.org/t/sao-incompatible-version/6972/10 "2024-02-09T09:21:18Z")

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