Hello,
we had a change in VAT at the beginning of this year, so I took the chance to reorganize some things, especially in terms of article categories.
When now creating or changing positions in sales, prices are no longer inserted.
What could be the reason?
Cheers,
Wolf
If you have an empty value on the sale line is because you have an empty price list for the product.
This may be the case if you created a new company because the product prices are company dependent so they are only stored on the previous company.
If this is not the issue, you should explain what was your reorganization about.
In the end I noticed that only one single order was affected, orders to come in newly were not. So I decided not to dig into this more deeply and fill in prices manually in that order.
Thank you anyway for your valued attention!
Sorry, I’ve been too early pleased… ):
Actually, I didn’t at all understand my problem. This is an updated version:
Is that a feature - or a misconfig at my side?
Cheers,
Wolf
Invoice does not fetch price, you need to write it manually, only sales do that.
Allright, thank you very much for that insight. I never know whether it’s my ridiculous config - or it’s a feature. So I checked it with a “invoice only” (without an underlying sale), and it’s all the same.
But now, I’d like to know for what reason it is designed like that? - AFAIK, in an “invoice only”, all data will be collected (correct name of item, VAT rate, accont, unit) - but not the price? - Actually, I CAN fill in the price (have to subtract VAT before ): ) - so that seems not to do real harm…
To me it feels as if the price should be grabbed - but of course I respect experts’ good reasons to do it like this.
Cheers,
Wolf