# No Document found
**URL:** https://discuss.tryton.org/t/no-document-found/8111
**Category:** User
**Created:** [December 11, 2024, 11:34am UTC](https://discuss.tryton.org/t/no-document-found/8111 "2024-12-11T11:34:36Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)
#### Post date: [December 11, 2024, 11:34am UTC](https://discuss.tryton.org/t/no-document-found/8111/1 "2024-12-11T11:34:36Z")
Hello Tryton Community,
I have an issue problem related to processing the incoming emails in Tryton. As Tryton does not have a built in email inbox, I will fetch and process emails with an external email server “Postmark”.
Here’s the setup I have so far:
1. **Configuration Steps** :
- I have created a rule with the following details:
- Generated a URL and copied it into the inbound webhook URL in Postmark.
- Set the inbound email address provided by Postmark as the **Destination**.
- Selected **Incoming Document** in the **Action** field.
- Saved the rule.
1. **Testing** :
- As I am working on localhost, I used ngrok to inspect the communication. I observed a response with `204 NO CONTENT`.
- However, No Document I found under path “Documents/Incoming Documents/”
### Issues:
. **No Documents in Incoming Documents Menu** :
- Despite the `204 NO CONTENT` response, no documents appear in the Incoming Documents menu.
thank you for your help!
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [December 11, 2024, 1:48pm UTC](https://discuss.tryton.org/t/no-document-found/8111/2 "2024-12-11T13:48:40Z")
> [@mimo\_Alva](#):
>
> However, No Document I found under path “Documents/Incoming Documents/”
I guess it is already proceeded and so it is in the “All” tab with a supplier invoice created.
If you do not want automatic processing, you must uncheck “Process” in the rule.
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### Author:  [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)
#### Post date: [December 11, 2024, 1:56pm UTC](https://discuss.tryton.org/t/no-document-found/8111/4 "2024-12-11T13:56:39Z")
> [@ced](#):
>
> If you do not want automatic processing, you must uncheck “Process” in the rule.
I tried this now by uncheck “Process” and retested again but nothing appear in incoming Documents
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### Author:  [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)
#### Post date: [December 11, 2024, 1:58pm UTC](https://discuss.tryton.org/t/no-document-found/8111/5 "2024-12-11T13:58:52Z")
Is there another steps i need to do to pass the attachment from email in Incoming Documents Menu?
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### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [December 11, 2024, 2:06pm UTC](https://discuss.tryton.org/t/no-document-found/8111/6 "2024-12-11T14:06:16Z")
Check first if the email is received in the inbox.
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [December 11, 2024, 5:21pm UTC](https://discuss.tryton.org/t/no-document-found/8111/9 "2024-12-11T17:21:02Z")
The process should apply the rule if it matches the criteria but apparently it does not.
It is also strange that the data type is raw.
Have you set the `type` parameter to `postmark` in the inbound URL?