# How to manage the return after a rental
**URL:** https://discuss.tryton.org/t/how-to-manage-the-return-after-a-rental/643
**Category:** Ideas
**Tags:** stock
**Created:** [August 10, 2018, 12:43pm UTC](https://discuss.tryton.org/t/how-to-manage-the-return-after-a-rental/643 "2018-08-10T12:43:44Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Vincenzo](https://discuss.tryton.org/u/Vincenzo)
#### Post date: [August 10, 2018, 12:43pm UTC](https://discuss.tryton.org/t/how-to-manage-the-return-after-a-rental/643/1 "2018-08-10T12:43:44Z")
Hi all, I’m using tryton recently and I have a problem managing business flows.
My company manages pallets for industries.
I decided to use the “customer” location for all my customers and create many products for all my customers.
I do not sell pallets to some customers but hire them. In this case i managed to send the pallets to the customer through the “customer shipment” (which sends the pallets from one of my warehouse to the customer location) and I managed the return of the pallets by the customer with a move that moves the pallets from the customer location to my warehouse (storage). According to you is correct?
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [August 10, 2018, 5:19pm UTC](https://discuss.tryton.org/t/how-to-manage-the-return-after-a-rental/643/2 "2018-08-10T17:19:43Z")
> [@Vincenzo](#):
>
> I do not sell pallets to some customers but hire them.
Do you mean “rent” them? Or it is just “in bail”?
> [@Vincenzo](#):
>
> I managed the return of the pallets by the customer with a move that moves the pallets from the customer location to my warehouse (storage).
I would use a return shipment. This way you can have the two steps “received” and “done” which is “incoming moves” and “inventory moves”.
Also I would use product of type “asset” so they do not generate any stock accounting.
And if it is really a rental business, you may have a look at the `sale_subscription` module and [Asset subscribed](https://discuss.tryton.org/t/asset-subscribed/566). Your case may require to extend the last one to manage outgoing shipment and return at the start and end date of the subscription.
---
### Author:  [@Vincenzo](https://discuss.tryton.org/u/Vincenzo)
#### Post date: [August 11, 2018, 10:51am UTC](https://discuss.tryton.org/t/how-to-manage-the-return-after-a-rental/643/3 "2018-08-11T10:51:54Z")
The pallets are sold or rented.
I’ll give you two examples.
Case study 1:
1000 pallets sold to the customer X.
To send the pallets to the customer, use the “Customer Shipment” which creates invoice lines with a sales price W.
I also have to manage the cost of the transporter …
Case Study 2:
1000 pallets rented to the customer Y.
Send pallets → customer invoice lines
Return pallets-\> no accounting transaction.
To send the pallets to the customer Y use the “Customer Shipment” which creates invoice lines with the rental price J.
The customer Y, in the following month, returns me the pallets at no cost.
For the moment I use a simple “Move” to move the pallets from the customer location to my warehouse (the movement must not create invoice lines). I can not use an “internal shipment” because this function does not allow to use the customer location.
Here too the cost of the transporter must be managed …
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [August 11, 2018, 11:42am UTC](https://discuss.tryton.org/t/how-to-manage-the-return-after-a-rental/643/4 "2018-08-11T11:42:51Z")
> [@Vincenzo](#):
>
> Case study 1:
> 1000 pallets sold to the customer X.
> To send the pallets to the customer, use the “Customer Shipment” which creates invoice lines with a sales price W.
> I also have to manage the cost of the transporter …
This is standard sale order of goods.
> [@Vincenzo](#):
>
> Case Study 2:
> 1000 pallets rented to the customer Y.
> Send pallets -\> customer invoice lines
> Return pallets-\> no accounting transaction.
> To send the pallets to the customer Y use the “Customer Shipment” which creates invoice lines with the rental price J.
> The customer Y, in the following month, returns me the pallets at no cost.
I think in this description, you are missing the duration of the rental. And when is the rental pay? Each month?
Also you can not rent a goods, it must be an asset because the company stay the owner of it.
You can not use the sale order for this but probably a subscription. It will require an extension to manage the shipment and return of the asset, and another to manage the shipment cost.
---
### Author:  [@Vincenzo](https://discuss.tryton.org/u/Vincenzo)
#### Post date: [August 11, 2018, 12:46pm UTC](https://discuss.tryton.org/t/how-to-manage-the-return-after-a-rental/643/5 "2018-08-11T12:46:11Z")
Yes, the duration of the rental is monthly.
So, if I understand, the pallets i use for rental must be “assets”?
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [August 13, 2018, 2:18pm UTC](https://discuss.tryton.org/t/how-to-manage-the-return-after-a-rental/643/6 "2018-08-13T14:18:06Z")
> [@Vincenzo](#):
>
> Yes, the duration of the rental is monthly.
What happens if the customer does not return after 1 month? Is it really the duration that is 1 month or the invoicing per month.
> [@Vincenzo](#):
>
> So, if I understand, the pallets i use for rental must be “assets”?
Yes because the company stays the owner of the product.