# How the sao client works

**URL:** https://discuss.tryton.org/t/how-the-sao-client-works/6906
**Category:** Developer
**Tags:** sao
**Created:** [January 25, 2024, 9:04pm UTC](https://discuss.tryton.org/t/how-the-sao-client-works/6906 "2024-01-25T21:04:29Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![beniche](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/beniche/32/2442_2.png) [@beniche](https://discuss.tryton.org/u/beniche)
#### Post date: [January 25, 2024, 9:04pm UTC](https://discuss.tryton.org/t/how-the-sao-client-works/6906/1 "2024-01-25T21:04:29Z")

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how the sao client works with tryton ?

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### Author: ![udono](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/udono/32/2114_2.png) [@udono](https://discuss.tryton.org/u/udono)
#### Post date: [January 25, 2024, 9:12pm UTC](https://discuss.tryton.org/t/how-the-sao-client-works/6906/2 "2024-01-25T21:12:47Z")

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here you can find information to install sao and configure trytond:

> **[sao/README.md · branch/default · Tryton / Tryton · GitLab](https://foss.heptapod.net/tryton/tryton/-/blob/branch/default/sao/README.md)**
>
> Business Software Modularity, scalability & security for your business Documentation Contribute

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### Author: ![beniche](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/beniche/32/2442_2.png) [@beniche](https://discuss.tryton.org/u/beniche)
#### Post date: [January 25, 2024, 9:14pm UTC](https://discuss.tryton.org/t/how-the-sao-client-works/6906/3 "2024-01-25T21:14:58Z")

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I’ve installed all of its add-ons, but I’m still told that the customer sao is not fully installed. Please refer to README

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### Author: ![beniche](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/beniche/32/2442_2.png) [@beniche](https://discuss.tryton.org/u/beniche)
#### Post date: [January 25, 2024, 8:34pm UTC](https://discuss.tryton.org/t/how-the-sao-client-works/6906/4 "2024-01-25T20:34:43Z")

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hello community, i installed tryton on my ubuntu server with the sao client, everything was working correctly, i used nginx,uwsgi, supervisor, nodejs but for a while the sao client only answers me several times even though all the configuration i did was working.

 ![Capture d'écran 2024-01-25 205812](https://discuss-cdn.tryton.org/uploads/default/original/2X/d/d3fc036d0cf7b8ca191ac2951422a6c06848219b.png)

here’s the capture of my log, there’s no error I don’t know why

 ![Capture d'écran 2024-01-25 213140](https://discuss-cdn.tryton.org/uploads/default/original/2X/2/2d5344f467b22e2859607bdd6bc145b73c6ee3d6.png)

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### Author: ![AndreasL](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/a/aeb1de/32.png) [@AndreasL](https://discuss.tryton.org/u/AndreasL)
#### Post date: [March 18, 2024, 1:34pm UTC](https://discuss.tryton.org/t/how-the-sao-client-works/6906/5 "2024-03-18T13:34:13Z")

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Hi @beniche ,

I got the same error as you and it seems that you have to run the “developpement” task to properly bundle `sao` in the dist folder.

So, what you have to do is (not that I don’t specify the grunt task, as `grunt dev` does not minify the content which is needed by sao):

```sh
npm install --legacy-peer-deps
grunt

```

If you don’t have `grunt` in your PATH, try using npx :

`npx grunt`

It worked for me, but now I have an “incompatible version” error, seems like I didn’t use the same version as the one installed via `pip`, but it’s another subject…

Andréas

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### Author: ![system](https://discuss-cdn.tryton.org/uploads/default/original/1X/c6f8ec0a40525cdcd50058c734283450a4b3d38b.png) [@system](https://discuss.tryton.org/u/system)
#### Post date: [April 15, 2024, 8:18am UTC](https://discuss.tryton.org/t/how-the-sao-client-works/6906/6 "2024-04-15T08:18:36Z")

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