# How do I return a drop shipment?

**URL:** https://discuss.tryton.org/t/how-do-i-return-a-drop-shipment/8968
**Category:** User
**Tags:** stock
**Created:** [November 19, 2025, 10:31am UTC](https://discuss.tryton.org/t/how-do-i-return-a-drop-shipment/8968 "2025-11-19T10:31:31Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Eulengesicht](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/e/9fc29f/32.png) [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)
#### Post date: [November 19, 2025, 10:31am UTC](https://discuss.tryton.org/t/how-do-i-return-a-drop-shipment/8968/1 "2025-11-19T10:31:31Z")

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Hello Trytonies,

this is about drop shipment.

I need to partially refund an invoice which already has been posted and sent to the customer, as the supplier sent less items than ordered.

How can I achieve this?

EG

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### Author: ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [November 19, 2025, 10:54am UTC](https://discuss.tryton.org/t/how-do-i-return-a-drop-shipment/8968/2 "2025-11-19T10:54:07Z")

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Usually when customer return products from a drop shipment, it is returned to the company not the supplier. This is why there is no drop shipment return.

Now there is no actual point to register a drop shipment return for the company because it does not change anything for the stock, cost nor accounting.  
If you invoiced too much quantity, just make a credit note for the extra quantity.

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### Author: ![Eulengesicht](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/e/9fc29f/32.png) [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)
#### Post date: [November 19, 2025, 11:23am UTC](https://discuss.tryton.org/t/how-do-i-return-a-drop-shipment/8968/3 "2025-11-19T11:23:59Z")

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Thank you, Sir, this makes perfect sense.

EG

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### Author: ![system](https://discuss-cdn.tryton.org/uploads/default/original/1X/c6f8ec0a40525cdcd50058c734283450a4b3d38b.png) [@system](https://discuss.tryton.org/u/system)
#### Post date: [November 20, 2025, 11:24am UTC](https://discuss.tryton.org/t/how-do-i-return-a-drop-shipment/8968/4 "2025-11-20T11:24:17Z")

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