# Error when installing the "account\_es" module

**URL:** https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082
**Category:** System Administrator
**Created:** [March 12, 2024, 1:47pm UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082 "2024-03-12T13:47:55Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [March 12, 2024, 1:47pm UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/1 "2024-03-12T13:47:56Z")

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It gives a timeout error when the module is being installed.

Can anything be done for your solution?

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### Author: ![pokoli](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/pokoli/32/22_2.png) [@pokoli](https://discuss.tryton.org/u/pokoli)
#### Post date: [March 12, 2024, 3:32pm UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/2 "2024-03-12T15:32:16Z")

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Probably the timeout is produced due to a proxy in front of tryton.

YOu should increase the timeout of your proxy and the process will end correctly.

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### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [March 12, 2024, 3:38pm UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/3 "2024-03-12T15:38:59Z")

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Sergi, I don’t have any proxy between triton and the internet. Could it be something else?

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### Author: ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [March 12, 2024, 4:39pm UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/4 "2024-03-12T16:39:09Z")

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gunicorn has also a timeout.

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<div class="post-metadata">

### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [March 12, 2024, 5:02pm UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/5 "2024-03-12T17:02:21Z")

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Is there something quick to extend that Gunicorn time?

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### Author: ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [March 12, 2024, 5:24pm UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/6 "2024-03-12T17:24:53Z")

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There is the [`timeout` settting](https://docs.gunicorn.org/en/stable/settings.html#timeout).

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<div class="post-metadata">

### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [March 13, 2024, 7:11am UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/7 "2024-03-13T07:11:02Z")

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To be able to do it in tryton’s Docker?

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### Author: ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [March 13, 2024, 7:13am UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/8 "2024-03-13T07:13:37Z")

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Set `GUNICORN_CMD_ARGS=--timeout 600`

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<div class="post-metadata">

### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [March 13, 2024, 7:31am UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/9 "2024-03-13T07:31:32Z")

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I have little knowledge about Dockers, exactly where should this instruction be placed for it to work?

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### Author: ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [March 13, 2024, 7:44am UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/10 "2024-03-13T07:44:18Z")

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See [https://stackoverflow.com/questions/30494050/how-do-i-pass-environment-variables-to-docker-containers](https://stackoverflow.com/questions/30494050/how-do-i-pass-environment-variables-to-docker-containers)

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<div class="post-metadata">

### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [March 13, 2024, 8:43am UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/11 "2024-03-13T08:43:30Z")

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Placing this seems to work but when I install the “account\_es” module it still fails.

When I enter the following command I get this on the screen:

- Command: docker run -e GUNICORN\_CMD\_ARGS=“–timeout 600” tryton/tryton
- Screen:  
 ![timeout](https://discuss-cdn.tryton.org/uploads/default/original/2X/2/251a8cad480a45d93ec0768955a60ea1494e3831.jpeg)

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<div class="post-metadata">

### Author: ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [March 13, 2024, 8:45am UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/12 "2024-03-13T08:45:10Z")

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It may need a higher timeout.

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<div class="post-metadata">

### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [March 13, 2024, 8:48am UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/13 "2024-03-13T08:48:01Z")

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Anyway, I’ve been watching while I was trying to install the module and it takes about 25 seconds to get the error.

Could it be that before installing that module you have to install another one first?

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<div class="post-metadata">

### Author: ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [March 13, 2024, 8:51am UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/14 "2024-03-13T08:51:54Z")

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This sounds like the default 30s of gunicorn so I guess the parameter is not correctly passed.

> [@ced](#):
>
> Set `GUNICORN_CMD_ARGS=--timeout 600`

should be `GUNICORN_CMD_ARGS="--timeout=600"`

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<div class="post-metadata">

### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [March 13, 2024, 9:10am UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/15 "2024-03-13T09:10:35Z")

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With the new parameter it also fails me at exactly 30 seconds.

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<div class="post-metadata">

### Author: ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [March 13, 2024, 9:11am UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/16 "2024-03-13T09:11:58Z")

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So it is not applied correctly and you are not using the instance for which you set the environment.

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<div class="post-metadata">

### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [March 13, 2024, 9:16am UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/17 "2024-03-13T09:16:34Z")

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This is what appears in the log in case it is of any use:

 ![timeout_log](https://discuss-cdn.tryton.org/uploads/default/original/2X/a/a8b521d202ce71daf8bd087259e6e81d950250c0.jpeg)

In this instruction that we use to create tryton, can the timeout thing be implemented?:

```auto
sudo docker run \
    --name tryton \
    --env DB_HOSTNAME=tryton-postgres \
    --env DB_PASSWORD="${POSTGRES_PASSWORD}" \
    --mount source=tryton-data,target=/var/lib/trytond/db \
    --network tryton \
    --publish 8000:8000 \
    --detach \
    tryton/tryton

```

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<div class="post-metadata">

### Author: ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [March 13, 2024, 9:27am UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/18 "2024-03-13T09:27:15Z")

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With:

```auto
$ docker run --name tryton --env DB_HOSTNAME=tryton-postgres --env DB_PASSWORD=“${POSTGRES_PASSWORD}” --env GUNICORN_CMD_ARGS="--timeout=600" --mount source=tryton-data,target=/var/lib/trytond/db --network tryton --publish 8000:8000 --detach tryton/tryton

```

But you must stop previous container running with:

```auto
$ docker kill tryton

```

_PS: do not use screenshot to display text, copy/paste it using preformatted text_

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<div class="post-metadata">

### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [March 13, 2024, 9:53am UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/19 "2024-03-13T09:53:10Z")

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With this instruction it opens in the browser with Tryton, but it does not show the Database to select it

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<div class="post-metadata">

### Author: ![dortizmunoz](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/d/a88e4f/32.png) [@dortizmunoz](https://discuss.tryton.org/u/dortizmunoz)
#### Post date: [March 14, 2024, 2:01pm UTC](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082/20 "2024-03-14T14:01:17Z")

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Inside the Tryton Docker (accessing as root) and in the file: “/etc/gunicorn.conf.py”  
At the end I put: timeout=‘3600’

With the Firefox browser and it worked the first time.  
I have already been able to install the “account\_es” module

Note: I recommend that once the “account\_es” module is installed, delete the line that we have added in case it fails somewhere in the program to show it to us in a timely manner.

[Next page](https://discuss.tryton.org/t/error-when-installing-the-account-es-module/7082.md?page=2)
