# Direct print on win 11
**URL:** https://discuss.tryton.org/t/direct-print-on-win-11/4975
**Category:** System Administrator
**Created:** [January 31, 2022, 2:27pm UTC](https://discuss.tryton.org/t/direct-print-on-win-11/4975 "2022-01-31T14:27:47Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@acaubet](https://discuss.tryton.org/u/acaubet)
#### Post date: [January 31, 2022, 2:27pm UTC](https://discuss.tryton.org/t/direct-print-on-win-11/4975/1 "2022-01-31T14:27:47Z")
We have 3 customer reports which can not use direct print on Desktop client (6.0) for Windows 11.
We checked and the default printer is set.
On printing it, Tryton opens the save as dialog (normal behaviour when there is no printer defined).
Anyone have similar problems? Or knows which can be the problematic?
Thanks!
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### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [January 31, 2022, 3:15pm UTC](https://discuss.tryton.org/t/direct-print-on-win-11/4975/2 "2022-01-31T15:15:54Z")
You should check if the `print` command is working on Windows 11 shell.
And also which exception is raised by the `os.startfile` call in the client (we should probably add some logging there).
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### Author:  [@sergyo](https://discuss.tryton.org/u/sergyo)
#### Post date: [January 31, 2022, 3:47pm UTC](https://discuss.tryton.org/t/direct-print-on-win-11/4975/3 "2022-01-31T15:47:12Z")
Check if report file extension is linked to a default program.
Moreover when the extension is PDF I found problems with some thirdparty pdf viewer programs which do not open report directly and “save as” window is shown. In that case I recommend to uninstall and use Adobe Reader, or configure it as default program.
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### Author:  [@system](https://discuss.tryton.org/u/system)
#### Post date: [March 2, 2022, 3:47pm UTC](https://discuss.tryton.org/t/direct-print-on-win-11/4975/4 "2022-03-02T15:47:24Z")
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