# Configure the notification email
**URL:** https://discuss.tryton.org/t/configure-the-notification-email/4595
**Category:** User
**Tags:** notification
**Created:** [September 6, 2021, 7:03am UTC](https://discuss.tryton.org/t/configure-the-notification-email/4595 "2021-09-06T07:03:20Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)
#### Post date: [September 6, 2021, 7:03am UTC](https://discuss.tryton.org/t/configure-the-notification-email/4595/1 "2021-09-06T07:03:20Z")
HI;
After activating the module"notification\_email" , i was about going to the administration and create a trigger “time”, about the condition block ;
when i put it `Equal(Get(Eval('state') == 'waiting' & (Eval('date.today()') - Eval('date.today()')).days >= 10))` but , it dosn’t work.
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 6, 2021, 3:49pm UTC](https://discuss.tryton.org/t/configure-the-notification-email/4595/2 "2021-09-06T15:49:03Z")
> [@mimo\_Alva](#):
>
> when i put it `Equal(Get(Eval('state') == 'waiting' & (Eval('date.today()') - Eval('date.today()')).days >= 10))` but , it dosn’t work.
indeed the condition can not have operation like the subtraction. So you need to have a field on the model that does the computation (like `age`).
---
### Author:  [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)
#### Post date: [September 6, 2021, 4:34pm UTC](https://discuss.tryton.org/t/configure-the-notification-email/4595/3 "2021-09-06T16:34:16Z")
> [@mimo\_Alva](#):
>
> (‘state’) == ‘waiting’ &
Hi i was put it :
` Equal(Get(Eval("self", {}), ('state') == 'waiting' & age >= 10)))`
----\> but it doesn’t work
## 
so as a try **`i was about fix in the triggers Model(under administration) that the e-mail should be sent after two hours and not after 10 days `**
**`then i have create a notification_email record (menu under administration)`**
`and finally i was about creating a dunning and a procedure composed by 3 levels, each level after two hours.`
then` i process the dunning` and as habitual am waiting that the email should be sent **but nothing happen** , it sends me email just at the time when i do “process dunning” and not after two hours like i have already fixed it.
i think i should see “Notification Emails” after activating the module"notification\_email" as an action in the dunning window, but unfortunately i just see “Email archives”, “Email logs” ? is this the problem or should i do another step!
–help please–thanks again for replying
---
### Author:  [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)
#### Post date: [September 7, 2021, 3:42pm UTC](https://discuss.tryton.org/t/configure-the-notification-email/4595/4 "2021-09-07T15:42:41Z")
Hi again M.@ced ;
Today i have known that i should use the “age” to do what i want may be,
So i have try that using “age” attribute and it doesn’t give me any error: `Equal(Get(Eval("self", {}), "age == 10", "state"), "waiting")`
as a verifying did u see that it can be workfull this pyson statement or not , if yes
i would to know to complete my configuration of the trigger about the field “model” and in the notification email should i choice them “account.dunning” or “account.dunning.level” or it doesn’t not matter the model here!!
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 7, 2021, 3:46pm UTC](https://discuss.tryton.org/t/configure-the-notification-email/4595/5 "2021-09-07T15:46:53Z")
> [@mimo\_Alva](#):
>
> So i have try that using “age” attribute and it doesn’t give me any error: `Equal(Get(Eval("self", {}), "age == 10", "state"), "waiting")`
This is a weird statement because it tries to get the attribute “age == 10”.
Indeed it should be something like:
`(Eval('self', {}).get('state') == 'waiting') & (Eval('self', {}).get('age', 0) > 10)`
> [@mimo\_Alva](#):
>
> i would to know to complete my configuration of the trigger about the field “model” and in the notification email should i choice them “account.dunning” or “account.dunning.level” or it doesn’t not matter the model here!!
It should be on `account.dunning` as it is the model that store the state and the age.
---
### Author:  [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)
#### Post date: [September 7, 2021, 5:20pm UTC](https://discuss.tryton.org/t/configure-the-notification-email/4595/6 "2021-09-07T17:20:04Z")
> [@ced](#):
>
> (Eval(‘self’, {}).get(‘state’) == ‘waiting’) & (Eval(‘self’, {}).get(‘age’, 0) \> 10)
**`if (Eval("self", {}).get("state") == "waiting") & (Eval("self", {}).get("age", 0) > 10)`**
I have put it like that but also it doesn’t accept it , i guess may be it’s reliant to the version of tryton , (my version is 6.0)
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 7, 2021, 5:36pm UTC](https://discuss.tryton.org/t/configure-the-notification-email/4595/7 "2021-09-07T17:36:56Z")
The web client does not support `&` and `==` syntax and if it `If`.
So it should be:
`And(Equal(Get(Eval('self', {}), 'state', ''), 'waiting'), Greater(Get(Eval('self', {}), 'age', 0), 10, True))`
PS: It is easier to write them on desktop client because the Python language allows to use some syntax-sugar.
---
### Author:  [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)
#### Post date: [September 8, 2021, 8:28am UTC](https://discuss.tryton.org/t/configure-the-notification-email/4595/8 "2021-09-08T08:28:38Z")
Good morning M@ced:
i was about configured another trigger to send me email after **1 hour** to see the result quickly and don’t waiting those 10 days , so during the creating of the record of “notification email” i have choice two keyword (one **Action form** and the other **relate form** )[i do no if it’s okay to choice those two keywords when i choice the model ?]
```auto
about `Recipients:`(i have putted `Party(party)`)
about `Recipients Fallback User` (i have putted `Administrator`)
```
**`Minimum Delay: 01:00`**
**the condition** `And(Equal(Get(Eval('self', {}), 'state', ''), 'waiting'), Greater(Get(Eval('self', {}), 'age', 0), 1, True))`
**After saving become---------\>**
`And(Equal(Get(Eval("self", {}), "state", ""), "waiting"))`
and finally i was about going to the menu `scheduler/Actions/method "run on time trigger "` to guarentee that the trigger work normally and the action will be passed and send me an email after one hour to remind me so i have put on `"nextcall" the next hour and ` when i click on “Run once” it gives me an error:
```auto
Traceback (most recent call last):
File "/trytond/wsgi.py", line 117, in dispatch_request
return endpoint(request, **request.view_args)
File "/trytond/protocols/dispatcher.py", line 47, in rpc
return methods.get(request.rpc_method, _dispatch)(
File "/trytond/wsgi.py", line 84, in auth_required
return wrapped(*args, **kwargs)
File "/trytond/protocols/wrappers.py", line 156, in wrapper
return func(request, pool, *args, **kwargs)
File "/trytond/protocols/dispatcher.py", line 181, in _dispatch
result = rpc.result(meth(*c_args, **c_kwargs))
File "/trytond/model/descriptors.py", line 33, in newfunc
return self.func(owner, *args, **kwargs)
File "/trytond/model/modelview.py", line 774, in wrapper
return func(cls, records, *args, **kwargs)
File "/trytond/modules/company/ir.py", line 107, in run_once
super(Cron, cls).run_once([cron])
File "/trytond/model/descriptors.py", line 33, in newfunc
return self.func(owner, *args, **kwargs)
File "/trytond/model/modelview.py", line 774, in wrapper
return func(cls, records, *args, **kwargs)
File "/trytond/ir/cron.py", line 141, in run_once
getattr(Model, method)()
File "/trytond/ir/trigger.py", line 297, in trigger_time
trigger.trigger_action(records)
File "/trytond/ir/trigger.py", line 209, in trigger_action
ids = [r.id for r in Model.browse(ids) if self.eval(r)]
File "/trytond/ir/trigger.py", line 209, in
ids = [r.id for r in Model.browse(ids) if self.eval(r)]
File "/trytond/ir/trigger.py", line 188, in eval
return bool(PYSONDecoder(env).decode(self.condition))
File "/json/decoder.py", line 337, in decode
obj, end = self.raw_decode(s, idx=_w(s, 0).end())
File "/json/decoder.py", line 353, in raw_decode
obj, end = self.scan_once(s, idx)
File "/trytond/pyson.py", line 122, in _object_hook
return klass.eval(dct, self.__context)
File "/trytond/pyson.py", line 358, in eval
dct = Greater._convert(dct)
File "/trytond/pyson.py", line 351, in _convert
dct[i] = float(stmt)
TypeError: float() argument must be a string or a number, not 'datetime.timedelta'
```
is their another step i forgot it, and this error can affect the notification email and will not be sent in the correct time!?
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 8, 2021, 8:36am UTC](https://discuss.tryton.org/t/configure-the-notification-email/4595/9 "2021-09-08T08:36:00Z")
> [@mimo\_Alva](#):
>
> **the condition** `And(Equal(Get(Eval('self', {}), 'state', ''), 'waiting'), Greater(Get(Eval('self', {}), 'age', 0), 1, True))`
> **After saving become---------\>**
>
> `And(Equal(Get(Eval("self", {}), "state", ""), "waiting"))`
Then there is something wrong.
> [@mimo\_Alva](#):
>
> `TypeError: float() argument must be a string or a number, not 'datetime.timedelta'`
It seems that timedelta are not supported in PYSON expression ([PYSON does not encode timedelta (#10727) · Issues · Tryton / Tryton · GitLab](https://bugs.tryton.org/issue10727)).
So we should use the TimeDelta instead of interger like:
`And(Equal(Get(Eval('self', {}), 'state', ''), 'waiting'), Greater(Get(Eval('self', {}), 'age', TimeDelta()), TimeDelta(10), True))`
---
### Author:  [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)
#### Post date: [September 8, 2021, 10:19am UTC](https://discuss.tryton.org/t/configure-the-notification-email/4595/10 "2021-09-08T10:19:06Z")
> [@ced](#):
>
> And(Equal(Get(Eval(‘self’, {}), ‘state’, ‘’), ‘waiting’), Greater(Get(Eval(‘self’, {}), ‘age’, TimeDelta()), TimeDelta(10), True))
thank you M. @ced but also it doesn’t work , i have trying some other tries but nothing go with it, i guess so `TimeDelta()` it’s not supported here .
---
### Author:  [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)
#### Post date: [September 8, 2021, 1:17pm UTC](https://discuss.tryton.org/t/configure-the-notification-email/4595/11 "2021-09-08T13:17:41Z")
after some testing the timedelta type i guess is not supported also in comparison`"Equal`". after saving the trigger it seems okay and accept it but it gives me an error when i try to save the record of “notification email”
`#### Condition "{" __class__":"Equal","s1":{" __class__":"Get","v":{" __class__":"Eval","v":"self","d":{}},"k":"age","d":{" __class__":"TimeDelta","d":0,"s":0,"m":0}},"s2":{" __class__":"TimeDelta","d":10,"s":0,"m":0}}" is not a valid PYSON expression for trigger "test for 10 days".`