# Configuration / error 405
**URL:** https://discuss.tryton.org/t/configuration-error-405/3250
**Category:** System Administrator
**Created:** [September 22, 2020, 10:32am UTC](https://discuss.tryton.org/t/configuration-error-405/3250 "2020-09-22T10:32:58Z")
**Posts on this page:** 11
**Page:** 2
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 25, 2020, 9:44am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/21 "2020-09-25T09:44:50Z")
I am not clear enough:
I updated the web path
as you pointed out to me:
`root = /home/pumontjm/Workspace/hg-trytond-5.6/sao`
but as I told you the problem persists
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 25, 2020, 9:46am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/22 "2020-09-25T09:46:18Z")
> [@pumontjm](#):
>
> but as I told you the problem persists
Please show the logging information. What tells you it is the same problem? How can we know?
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 25, 2020, 9:51am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/23 "2020-09-25T09:51:25Z")
first observation:
```
Fri Sep 25 09:47:02 2020] INFO:server:using ../../trytond-logconf.conf as logging configuration file
Fri Sep 25 09:47:02 2020] INFO:werkzeug: * Running on http://localhost:8000/ (Press CTRL+C to quit)
Fri Sep 25 09:47:02 2020] INFO:werkzeug: * Restarting with stat
Fri Sep 25 09:47:02 2020] INFO:server:using ../../trytond-logconf.conf as logging configuration file
Fri Sep 25 09:48:02 2020] INFO:werkzeug:127.0.0.1 - - [25/Sep/2020 09:48:02] "GET / HTTP/1.1" 405 -
Fri Sep 25 09:48:03 2020] INFO:werkzeug:127.0.0.1 - - [25/Sep/2020 09:48:03] "GET /favicon.ico HTTP/1.1" 405 -
```
second observation:
```
npm WARN grunt-po2json@0.3.0 requires a peer of grunt@~0.4.1 but none is installed. You must install peer dependencies yourself.
npm WARN grunt-xgettext@0.3.5 requires a peer of grunt@~0.4.5 but none is installed. You must install peer dependencies yourself.
up to date in 2.361s
9 packages are looking for funding
run `npm fund` for details
fixed 0 of 44 vulnerabilities in 616 scanned packages
44 vulnerabilities required manual review and could not be updated
```
---
### Author:  [@edbo](https://discuss.tryton.org/u/edbo)
#### Post date: [September 25, 2020, 9:53am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/24 "2020-09-25T09:53:06Z")
I also find this strange:
```auto
* Detected change in '/home/pumontjm/Asperience_Workspace/trytond-5.6.conf', reloading
```
That’s another directory than you are saying:
```auto
/home/pumontjm/Workspace/hg-trytond-5.6-data
```
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 25, 2020, 9:57am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/25 "2020-09-25T09:57:30Z")
don’t worry about the path it’s good.
And thank you for your patience. I learn all at the same time work method and tool.
---
### Author:  [@edbo](https://discuss.tryton.org/u/edbo)
#### Post date: [September 25, 2020, 10:02am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/26 "2020-09-25T10:02:16Z")
Can you check the following:
- did you create a special database user to be used by Tryton?
- did you create an empty database?
- can you manually connect to the database with the user and password:
`psql -U -d `
- did you initialized the empty database?
`trytond-admin -c trytond-5.6.conf -d --all -vv`
and did this run without errors?
- were you able to run the Tryton-server and connect to it with the desktop-client?
If you have done all those things, you then can look into getting sao working.
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 25, 2020, 10:06am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/27 "2020-09-25T10:06:37Z")
I suspect two possibilities:
- the `[web] root` directory is not accessible to the user running trytond
- the directory is missing the `index.html` file
> [@edbo](#):
>
> - did you create a special database user to be used by Tryton?
> - did you create an empty database?
This has nothing to do with the database. It is the `SharedDataMiddleware` that does not deliver the static content.
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 25, 2020, 10:26am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/28 "2020-09-25T10:26:04Z")
You regularly talk about the trytond user.
But I dont understand. Is this a postgresql user?
If so the user is called ‘tryton’.
Can it help you:
```
List of roles
Role name | Attributes | Member of
-----------+------------------------------------------------------------+-----------
postgres | Superuser, Create role, Create DB, Replication, Bypass RLS | {}
tryton | Create DB | {}
~
List of databases
Name | Owner | Encoding | Collate | Ctype | Access privileges
-------------------+----------+----------+-------------+-------------+-----------------------
asperience_tryton | tryton | UTF8 | fr_FR.UTF-8 | fr_FR.UTF-8 |
:
```
with user tryton =\>
```
public | ir_action | table | tryton
public | ir_action-res_group | table | tryton
public | ir_action_act_window | table | tryton
public | ir_action_act_window_domain | table | tryton
public | ir_action_act_window_view | table | tryton
public | ir_action_keyword | table | tryton
public | ir_action_report | table | tryton
public | ir_action_url | table | tryton
public | ir_action_wizard | table | tryton
public | ir_attachment | table | tryton
public | ir_cache | table | tryton
public | ir_calendar_day | table | tryton
public | ir_calendar_month | table | tryton
public | ir_configuration | table | tryton
public | ir_cron | table | tryton
public | ir_export | table | tryton
public | ir_export-res_group | table | tryton
public | ir_export-write-res_group | table | tryton
public | ir_export_line | table | tryton
public | ir_lang | table | tryton
public | ir_message | table | tryton
public | ir_model | table | tryton
public | ir_model_access | table | tryton
public | ir_model_button | table | tryton
public | ir_model_button-button_reset | table | tryton
public | ir_model_button-res_group | table | tryton
public | ir_model_button_click | table | tryton
public | ir_model_button_rule | table | tryton
public | ir_model_data | table | tryton
public | ir_model_field | table | tryton
public | ir_model_field_access | table | tryton
public | ir_module | table | tryton
public | ir_module_config_wizard_item | table | tryton
public | ir_module_dependency | table | tryton
public | ir_note | table | tryton
public | ir_note_read | table | tryton
public | ir_queue | table | tryton
public | ir_rule | table | tryton
public | ir_rule_group | table | tryton
public | ir_rule_group-res_group | table | tryton
public | ir_sequence | table | tryton
public | ir_sequence_strict | table | tryton
public | ir_sequence_type | table | tryton
public | ir_sequence_type-res_group | table | tryton
public | ir_session | table | tryton
public | ir_session_wizard | table | tryton
public | ir_translation | table | tryton
public | ir_trigger | table | tryton
public | ir_trigger__history | table | tryton
public | ir_trigger_log | table | tryton
public | ir_ui_icon | table | tryton
public | ir_ui_menu | table | tryton
public | ir_ui_menu-res_group | table | tryton
public | ir_ui_menu_favorite | table | tryton
:...
```
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 25, 2020, 10:40am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/29 "2020-09-25T10:40:26Z")
I am stupid.
As I was telling you the points you raised on the way were not a problem.
However my directory is called trytond-5.6 and not hg-trytond-5.6.
I stupidly followed installation instructions and didn’t pay attention to that.
Now the server responds well, but entering the passwords does not work.
Thank you all. And sorry for the waste of time.
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 25, 2020, 10:45am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/30 "2020-09-25T10:45:26Z")
> [@pumontjm](#):
>
> You regularly talk about the trytond user.
> But I dont understand. Is this a postgresql user?
No, it is the OS user running the process trytond.
---
### Author:  [@system](https://discuss.tryton.org/u/system)
#### Post date: [October 25, 2020, 10:45am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/31 "2020-10-25T10:45:32Z")
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