# Configuration / error 405
**URL:** https://discuss.tryton.org/t/configuration-error-405/3250
**Category:** System Administrator
**Created:** [September 22, 2020, 10:32am UTC](https://discuss.tryton.org/t/configuration-error-405/3250 "2020-09-22T10:32:58Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 22, 2020, 10:32am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/1 "2020-09-22T10:32:58Z")
Hello,
I am a learner and I am stuck on the tryton setup.
I created a tryton user and a base with postgresql.
Configured the server:
```auto
trytond-5.6.conf >
[web]
listen = *:8000
hostname = tryton
root = /home/pumontjm/Workspace/hg-trytond-5.6/sao/index.html
[database]
uri = postgresql://tryton:tryton@127.0.0.1:5432/
path = /home/pumontjm/Workspace/hg-trytond-5.6-data
list = True
retry = 5
language = fr
[cache]
model = 200
record= 2000
field = 100
[table]
[ssl]
#privatekey
#certificate
[email]
uri = smtp://localhost:25
from = mail@address.fr
[session]
authentications = password
#timeout = 600
#max_attempt = 5
[password]
length = 7
#forbidden = /path/for/file/of/forbidden/passwords.txt
#entropy = 0.75
[report]
#unoconv = pipe,name=trytond;urp;StarOffice.ComponentContext
[attachment]
#filestore = True
#store_prefix = prefix
```
```auto
trytond-logconf.conf >
[formatters]
keys=simple
[handlers]
keys=rotate,console
[loggers]
keys=root
[formatter_simple]
format=%(asctime)s] %(levelname)s:%(name)s:%(message)s
datefmt=%a %b %d %H:%M:%S %Y
[handler_rotate]
class=handlers.TimedRotatingFileHandler
args=('/tmp/tryton.log', 'D', 1, 30)
formatter=simple
[handler_console]
class=StreamHandler
formatter=simple
args=(sys.stdout,)
[logger_root]
level=INFO
handlers=rotate,console
#handlers=rotate
```
```
when I load my local page I have the 405 error:
Tue Sep 22 09:30:15 2020] INFO:werkzeug:127.0.0.1 - - [22/Sep/2020 09:30:15] "GET / HTTP/1.1" 405 -
Tue Sep 22 09:30:15 2020] INFO:werkzeug:127.0.0.1 - - [22/Sep/2020 09:30:15] "GET /favicon.ico HTTP/1.1" 405 -
```
Unless there is a mistake
I imagine not to have finished the procedure but I do not know what remains to be done.
an idea ?
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 22, 2020, 10:37am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/2 "2020-09-22T10:37:26Z")
The `[web] root` value seems strange. You must define an absolute path to the sao folder.
_PS: by the way, it is better to copy/paste plain text configuration than using screenshots that can not be parsed or searched and also which does not provide a good accessibility._
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 22, 2020, 11:04am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/3 "2020-09-22T11:04:01Z")
Thanks.
I updated my post by following your instructions.
For clarity I have also rewritten the path to the sao folder.
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 22, 2020, 11:24am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/4 "2020-09-22T11:24:22Z")
> [@pumontjm](#):
>
> ```auto
> root = /home/pumontjm/Workspace/hg-trytond-5.6/sao/index.html
>
> ```
It must be the folder not the `index.html` path so:
```auto
root = /home/pumontjm/Workspace/hg-trytond-5.6/sao
```
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 22, 2020, 11:54am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/5 "2020-09-22T11:54:49Z")
sorry I had not seen. it was a test.
I tried with and without “/index.html”.
The problem is the same.
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 22, 2020, 12:26pm UTC](https://discuss.tryton.org/t/configuration-error-405/3250/6 "2020-09-22T12:26:46Z")
Are you sure the configuration is loaded when starting the server?
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 22, 2020, 12:32pm UTC](https://discuss.tryton.org/t/configuration-error-405/3250/7 "2020-09-22T12:32:46Z")
Yes.
```
Tue Sep 22 12:31:29 2020] INFO:werkzeug: * Detected change in '/home/pumontjm/Asperience_Workspace/trytond-5.6.conf', reloading
Tue Sep 22 12:31:29 2020] INFO:werkzeug: * Restarting with stat
Tue Sep 22 12:31:29 2020] INFO:server:using ../../trytond-logconf.conf as logging configuration file
```
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 22, 2020, 12:39pm UTC](https://discuss.tryton.org/t/configuration-error-405/3250/8 "2020-09-22T12:39:47Z")
Is the directory readable by the trytond user?
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 22, 2020, 12:42pm UTC](https://discuss.tryton.org/t/configuration-error-405/3250/9 "2020-09-22T12:42:55Z")
I don’t know (I create user ‘tryton’)
ps: you mean postgresql user
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 22, 2020, 1:24pm UTC](https://discuss.tryton.org/t/configuration-error-405/3250/10 "2020-09-22T13:24:14Z")
I may have found the source of the problem.
In the conf file the path to the database is:
/home/pumontjm/Workspace/hg-trytond-5.6-data
but “trytond-5.6-data” does not exist
I don’t know where postgresql databases are stored and how to generate the trytond-5.6-data file if necessary.
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 22, 2020, 1:28pm UTC](https://discuss.tryton.org/t/configuration-error-405/3250/11 "2020-09-22T13:28:06Z")
The path in `[database]` is used to store binary data and for SQLite backend. PostgreSQL stores its databases usually in `/var/lib/postgresql`.
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 22, 2020, 1:57pm UTC](https://discuss.tryton.org/t/configuration-error-405/3250/12 "2020-09-22T13:57:53Z")
> [@ced](#):
>
> Is the directory readable by the trytond user?
sorry, but how do I know that?
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 22, 2020, 2:30pm UTC](https://discuss.tryton.org/t/configuration-error-405/3250/13 "2020-09-22T14:30:26Z")
As the user running trytond, can you read the content of the sao directory?
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 22, 2020, 3:17pm UTC](https://discuss.tryton.org/t/configuration-error-405/3250/14 "2020-09-22T15:17:12Z")
I don’t create a trytond user.
but there isn’t restriction on the sao directory.
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 22, 2020, 4:04pm UTC](https://discuss.tryton.org/t/configuration-error-405/3250/15 "2020-09-22T16:04:22Z")
By the way, which version is it?
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 22, 2020, 4:06pm UTC](https://discuss.tryton.org/t/configuration-error-405/3250/16 "2020-09-22T16:06:57Z")
This is version 5.6 …
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 23, 2020, 9:40am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/17 "2020-09-23T09:40:24Z")
I think I am missing the configuration on the customer side but I do not know how to do it.
Can you help me?
---
### Author:  [@German](https://discuss.tryton.org/u/German)
#### Post date: [September 24, 2020, 2:22am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/18 "2020-09-24T02:22:35Z")
Did you installed sao without any issue ? Nodejs, npm --production and all these steps ?
---
### Author:  [@pumontjm](https://discuss.tryton.org/u/pumontjm)
#### Post date: [September 25, 2020, 9:09am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/19 "2020-09-25T09:09:26Z")
npm audit fix returns me:
```
npm WARN grunt-po2json@0.3.0 requires a peer of grunt@~0.4.1 but none is installed. You must install peer dependencies yourself.
npm WARN grunt-xgettext@0.3.5 requires a peer of grunt@~0.4.5 but none is installed. You must install peer dependencies yourself.
up to date in 2.361s
9 packages are looking for funding
run `npm fund` for details
fixed 0 of 44 vulnerabilities in 616 scanned packages
44 vulnerabilities required manual review and could not be updated
```
---
### Author:  [@ced](https://discuss.tryton.org/u/ced)
#### Post date: [September 25, 2020, 9:37am UTC](https://discuss.tryton.org/t/configuration-error-405/3250/20 "2020-09-25T09:37:27Z")
I think we are lost in helping you because we base the answers on the initial logging information. But we already pointed that the `[web] root` path was wrong and we had no new logging information with the corrected path.
[Next page](https://discuss.tryton.org/t/configuration-error-405/3250.md?page=2)