# Can not connect to server

**URL:** <https://discuss.tryton.org/t/can-not-connect-to-server/6894>\
**Category:** System Administrator\
**Created:** [January 19, 2024, 10:35pm UTC](https://discuss.tryton.org/t/can-not-connect-to-server/6894 "2024-01-19T22:35:20Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ama](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/a/94ad74/32.png) [@ama](https://discuss.tryton.org/u/ama)\
**Post date:** [January 19, 2024, 10:35pm UTC](https://discuss.tryton.org/t/can-not-connect-to-server/6894/1 "2024-01-19T22:35:20Z")

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Hello,  
I made a mistake and upgraded my desktop client on a whim through a pop up. the upgrade failed and I thought it will remove the previous install and add the newer version. i was wrong. It added nothing and I had to go back to the web site and reinstall the client. I have 7.0.5 right now and it won’t connectr to my DB no matter what i tried?

 ![image](https://discuss-cdn.tryton.org/uploads/default/original/2X/1/1fd38078db73dc6f7f5f3617fbe018228154efd8.png)  
any suggestions?

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**Author:** ![udono](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/udono/32/2114_2.png) [@udono](https://discuss.tryton.org/u/udono)\
**Post date:** [January 22, 2024, 5:01pm UTC](https://discuss.tryton.org/t/can-not-connect-to-server/6894/2 "2024-01-22T17:01:43Z")

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Your Tryton client must be the self mayor version / branch as the server. With a 7.0.X client you can only connect to a 7.0.X server.

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**Author:** ![ama](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/a/94ad74/32.png) [@ama](https://discuss.tryton.org/u/ama)\
**Post date:** [January 22, 2024, 5:18pm UTC](https://discuss.tryton.org/t/can-not-connect-to-server/6894/3 "2024-01-22T17:18:37Z")

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Good Morning Udono,  
Thank you for the comment. I am working my way despite the frustrations. Everytime I think I got, i get stumped on something off the charts. I believe they are both the smae version. it was only the client that poped up a update baloon and silly me went ahead and updated it. I lost it then. I removed the new one and reinstalled the original one 7.0.4  
i will have to check on the database now because I am still failing to connect from the client.

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**Author:** ![udono](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/udono/32/2114_2.png) [@udono](https://discuss.tryton.org/u/udono)\
**Post date:** [January 22, 2024, 6:05pm UTC](https://discuss.tryton.org/t/can-not-connect-to-server/6894/4 "2024-01-22T18:05:27Z")

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Hi @ama, usually I would also expect it’s safe to use the newest client for branch 7.0. As the new 7.0.5 client starts up, I would say, it is installed correctly. So I guess the problem is somewhere between the client, server and database.

- Is everything running: trytond, database, tryton or sao and browser?
- Is there any log entry in the terminal, while you start the server?
- Try to change your profile with host `0.0.0.0:8000` instead of `localhost:8000`.
- When you change your profile, are the available databases loaded, especially `trydb`?
- Close the client, (re-)move the client configuration `~/.config/tryton/7.0/` to `~/.config/tryton/7.0bak` and restart the client. The path of the configuration depends on the operating system you use. `%APPDATA%` is a good starting point on windows.

HIH

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**Author:** ![ama](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/a/94ad74/32.png) [@ama](https://discuss.tryton.org/u/ama)\
**Post date:** [January 24, 2024, 12:13am UTC](https://discuss.tryton.org/t/can-not-connect-to-server/6894/5 "2024-01-24T00:13:03Z")

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hi Udono, I am trying hard despite me. It looks like something crashed and I am checking it all out from scratch. Looks like posgresql is still there, python Virtual environment is still there, but trytond is what I am afraid is gone with the wind. i am not 1000% sure yet but will keep digging until I figure it out.
