# Application Error FORBIDDEN on every click

**URL:** <https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348>\
**Category:** User\
**Created:** [April 20, 2019, 6:18pm UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348 "2019-04-20T18:18:10Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![ggil](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ggil/32/398_2.png) [@ggil](https://discuss.tryton.org/u/ggil)\
**Post date:** [April 20, 2019, 6:18pm UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348/1 "2019-04-20T18:18:10Z")

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Hi!!

I installed Tryton for first time, without any module yet, everything go fine, but when I access to the System with my Admin User, when I start, and every time I press a menu options or push button, I get the error popup “Application Error: FORBIDDEN”, without details, I accep the message and I can browse an use Tryton, I forget something? How can I know more details about error? or some of you know how fix? Please appreciate your helps

 ![Error](https://discuss-cdn.tryton.org/uploads/default/original/1X/c4927a2633087d58b5eb51095eaba050edc55222.png)

Regards,

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**Author:** ![adeseg99](https://discuss-cdn.tryton.org/letter_avatar_proxy/v4/letter/a/977dab/32.png) [@adeseg99](https://discuss.tryton.org/u/adeseg99)\
**Post date:** [April 20, 2019, 8:07pm UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348/2 "2019-04-20T20:07:22Z")

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Modules need to be activate first before you can use it

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**Author:** ![sergyo](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/sergyo/32/181_2.png) [@sergyo](https://discuss.tryton.org/u/sergyo)\
**Post date:** [April 20, 2019, 9:05pm UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348/3 "2019-04-20T21:05:11Z")

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Could you provide more info about how do you deploy sao?

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**Author:** ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)\
**Post date:** [April 21, 2019, 6:06am UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348/4 "2019-04-21T06:06:48Z")

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I suspect that you are not using a client and server from the same series (2 first release number).

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**Author:** ![ggil](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ggil/32/398_2.png) [@ggil](https://discuss.tryton.org/u/ggil)\
**Post date:** [April 23, 2019, 9:59pm UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348/5 "2019-04-23T21:59:27Z")

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Thanks for your Answer Segyo, I installed SAO from [GitHub - tryton/sao: Mirror of Tryton web client - Sao](https://github.com/tryton/sao.git)

Regards,

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**Author:** ![ggil](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ggil/32/398_2.png) [@ggil](https://discuss.tryton.org/u/ggil)\
**Post date:** [April 23, 2019, 10:02pm UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348/6 "2019-04-23T22:02:58Z")

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Thanks for our help Ced, I’ll check my versions, but I installed that with pip (pip install trytond and pip install tryton) therefore I would expect that the versions should be compatible jeje

Regards,

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**Author:** ![iehoshia](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/iehoshia/32/243_2.png) [@iehoshia](https://discuss.tryton.org/u/iehoshia)\
**Post date:** [April 24, 2019, 1:01am UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348/7 "2019-04-24T01:01:48Z")

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After update to trytond 5.0.5 and clone sao with git clone [GitHub - tryton/sao: Mirror of Tryton web client - Sao](https://github.com/tryton/sao) and have the same issue. I don’t know how to correct it.

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**Author:** ![nicoe](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/nicoe/32/2880_2.png) [@nicoe](https://discuss.tryton.org/u/nicoe)\
**Post date:** [April 24, 2019, 4:53am UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348/8 "2019-04-24T04:53:08Z")

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> [@ggil](#):
>
> Thanks for your Answer Segyo, I installed SAO from [GitHub - tryton/sao: Mirror of Tryton web client - Sao](https://github.com/tryton/sao.git)

> [@iehoshia](#):
>
> After update to trytond 5.0.5 and clone sao with git clone [GitHub - tryton/sao: Mirror of Tryton web client - Sao](https://github.com/tryton/sao)

Did you use the right branch (i.e. 5.0)?

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**Author:** ![iehoshia](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/iehoshia/32/243_2.png) [@iehoshia](https://discuss.tryton.org/u/iehoshia)\
**Post date:** [April 24, 2019, 6:18pm UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348/9 "2019-04-24T18:18:50Z")

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Yes, I used it. I download from [http://downloads.tryton.org/5.0/](http://downloads.tryton.org/5.0/) instead and I works fine again.

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**Author:** ![sergyo](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/sergyo/32/181_2.png) [@sergyo](https://discuss.tryton.org/u/sergyo)\
**Post date:** [April 25, 2019, 9:48am UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348/10 "2019-04-25T09:48:54Z")

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Could be a problem of permissions. Try to set chmod +x in sao folder and parent directories.

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**Author:** ![nicoe](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/nicoe/32/2880_2.png) [@nicoe](https://discuss.tryton.org/u/nicoe)\
**Post date:** [April 25, 2019, 10:03am UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348/11 "2019-04-25T10:03:19Z")

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Well the released version or the branch should be roughly the same.  
But I guess that since it works again all is well.

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<div class="post-metadata">

**Author:** ![iehoshia](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/iehoshia/32/243_2.png) [@iehoshia](https://discuss.tryton.org/u/iehoshia)\
**Post date:** [April 25, 2019, 3:51pm UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348/12 "2019-04-25T15:51:16Z")

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Yes, I tried change permission with chmod but without result. I think the trouble is with github with branches, but I’m not sure.

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<div class="post-metadata">

**Author:** ![ced](https://discuss-cdn.tryton.org/user_avatar/discuss.tryton.org/ced/32/1237_2.png) [@ced](https://discuss.tryton.org/u/ced)\
**Post date:** [April 25, 2019, 4:24pm UTC](https://discuss.tryton.org/t/application-error-forbidden-on-every-click/1348/13 "2019-04-25T16:24:45Z")

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For me, the branch on github are correct but when cloning git is not always clear about what branch you have (not as clear as mercurial).  
I’m pretty sure it is because the trunk version of sao was used with the server 5.0. We added a new method which is trigger each time a record is selected. And as this method does not exist in 5.0, it raise a FORBIDDEN error.
