# User

**URL:** https://discuss.tryton.org/c/support/user/18.md?page=2

[Latest](https://discuss.tryton.org/latest.md) · [Categories](https://discuss.tryton.org/categories.md) · [Tags](https://discuss.tryton.org/tags.md)

**Page:** 3

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## [Reading stock by location with JSON-RPC](https://discuss.tryton.org/t/reading-stock-by-location-with-json-rpc/9102)

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**Author:** [@maxim](https://discuss.tryton.org/u/maxim)\
**Replies:** 4\
**Last updated:** [February 17, 2026, 10:05am UTC](https://discuss.tryton.org/t/reading-stock-by-location-with-json-rpc/9102 "2026-02-17T10:05:43Z")

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Dear Tryton Community, I am trying to read the stock levels of each product in a location with JSON-RPC but I have no idea how to do it. My RPC connection works otherwise, so that I can create Parties, Products and so o…

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## [How to delete "consumptions" of subscription and invoice drafts?](https://discuss.tryton.org/t/how-to-delete-consumptions-of-subscription-and-invoice-drafts/9087)

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**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\
**Replies:** 6\
**Last updated:** [February 14, 2026, 11:13am UTC](https://discuss.tryton.org/t/how-to-delete-consumptions-of-subscription-and-invoice-drafts/9087 "2026-02-14T11:13:01Z")

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Hello Tritonies, with a few fellows, I’m trying to validate subscriptions and incoming payments at my agricultural coop, going back to Dec 2023. Folks there tried to manage this with spreadsheets, resulting in utter cha…

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## [Production Split & Production Works](https://discuss.tryton.org/t/production-split-production-works/8919)

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**Author:** [@Xavi](https://discuss.tryton.org/u/Xavi)\
**Replies:** 8\
**Last updated:** [February 10, 2026, 8:14am UTC](https://discuss.tryton.org/t/production-split-production-works/8919 "2026-02-10T08:14:17Z")

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Hi, I’m having trouble trying to find the best way to work on productions, the problem is, with some productions, I need to know which exact inputs are on each output, so, for example, if I have Product A and Product B,…

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## [Balance sheet \> 12th accounting period?](https://discuss.tryton.org/t/balance-sheet-12th-accounting-period/8778)

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**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\
**Replies:** 11\
**Last updated:** [February 6, 2026, 4:22pm UTC](https://discuss.tryton.org/t/balance-sheet-12th-accounting-period/8778 "2026-02-06T16:22:17Z")

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When doing my annuals, I found that in balance sheet (earnings & losses as well) I can only select by date, but not by accounting period, as I can in Reporting \> General Ledger. Thus, once the “Balance Non-Deferral” wiz…

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## [Question sur le champ clearing\_move de l’account.payment](https://discuss.tryton.org/t/question-sur-le-champ-clearing-move-de-l-account-payment/9082)

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**Author:** [@Ibtissem](https://discuss.tryton.org/u/Ibtissem)\
**Replies:** 2\
**Last updated:** [February 4, 2026, 12:25pm UTC](https://discuss.tryton.org/t/question-sur-le-champ-clearing-move-de-l-account-payment/9082 "2026-02-04T12:25:47Z")

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Hello la community, Question sur le champ clearing\_move de l’account.payment : clearing\_move semble traduit par movement de compensation, terme d’interprétation incertaine s’agit-il plus simplement d’un mouvement d’EN…

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## [421 account should be writable in account\_fr](https://discuss.tryton.org/t/421-account-should-be-writable-in-account-fr/2437)

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**Author:** [@jcm](https://discuss.tryton.org/u/jcm)\
**Replies:** 13\
**Last updated:** [February 2, 2026, 9:22pm UTC](https://discuss.tryton.org/t/421-account-should-be-writable-in-account-fr/2437 "2026-02-02T21:22:42Z")

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Hi, I’m surprised that in account\_fr 421 is a view. Since Party is needed to write in 421, why should it be necessary to create subaccounts ?

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## [OHADA chart of account implementation in tryton](https://discuss.tryton.org/t/ohada-chart-of-account-implementation-in-tryton/9068)

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**Author:** [@kengneghislain](https://discuss.tryton.org/u/kengneghislain)\
**Replies:** 1\
**Last updated:** [January 22, 2026, 4:48pm UTC](https://discuss.tryton.org/t/ohada-chart-of-account-implementation-in-tryton/9068 "2026-01-22T16:48:50Z")

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Hello Everyone ! I am setting up Tryton for a company following the OHADA accounting standards. I have identified the existing modules, but I would like to know the best practices for a complete and compliant configurat…

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## [Dunning email table not shown for ONE customer, only text body shown](https://discuss.tryton.org/t/dunning-email-table-not-shown-for-one-customer-only-text-body-shown/9066)

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**Author:** [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)\
**Replies:** 6\
**Last updated:** [January 16, 2026, 11:39am UTC](https://discuss.tryton.org/t/dunning-email-table-not-shown-for-one-customer-only-text-body-shown/9066 "2026-01-16T11:39:21Z")

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Hi Tryton community, Problem: Dunning email table not shown for ONE customer only (works perfectly for all others same day). Details: Customer: party 2 (companyx) Dunning ID: 267 → line=16770 → move=5768 → invoice X-…

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## [How to integrate peppol invoices in purchases ?](https://discuss.tryton.org/t/how-to-integrate-peppol-invoices-in-purchases/9063)

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**Author:** [@hobbes](https://discuss.tryton.org/u/hobbes)\
**Replies:** 3\
**Last updated:** [January 13, 2026, 5:21pm UTC](https://discuss.tryton.org/t/how-to-integrate-peppol-invoices-in-purchases/9063 "2026-01-13T17:21:23Z")

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Hello, after a bit of help, I successfully integrated supplier invoices through peppol, thanks a lot for that integration. But now I stopped because I don’t know what will happen with suppliers for which I use purchase…

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## [Shopify Metafields/Metaobjects](https://discuss.tryton.org/t/shopify-metafields-metaobjects/9055)

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**Author:** [@qpdb](https://discuss.tryton.org/u/qpdb)\
**Replies:** 7\
**Last updated:** [January 13, 2026, 2:07pm UTC](https://discuss.tryton.org/t/shopify-metafields-metaobjects/9055 "2026-01-13T14:07:58Z")

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Hi there, I am currently testing Tryton as possible ERP for us. At the moment, we are only using Shopify and Shopify POS and in case we implement Tryton we need a working interface between Tryton and Shopify. We are int…

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## [Bug in account\_tax\_cash](https://discuss.tryton.org/t/bug-in-account-tax-cash/9049)

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**Author:** [@Gruenfischer](https://discuss.tryton.org/u/Gruenfischer)\
**Replies:** 7\
**Last updated:** [January 9, 2026, 4:16pm UTC](https://discuss.tryton.org/t/bug-in-account-tax-cash/9049 "2026-01-09T16:16:45Z")

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I think there is a bug in the account\_tax\_cash module. From my understanding, the module should ensure that VAT is reported in the accounting period in which the tax is paid (cash basis). To do this, the module adds th…

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## [State of the demo?](https://discuss.tryton.org/t/state-of-the-demo/9051)

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**Author:** [@slink](https://discuss.tryton.org/u/slink)\
**Replies:** 1\
**Last updated:** [January 9, 2026, 11:54am UTC](https://discuss.tryton.org/t/state-of-the-demo/9051 "2026-01-09T11:54:33Z")

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Hi, I am a potential new user, currently considering options because I want to get rid of lexware and the only Copil^WWindows installation in our small company. Logging into the Tryton demo as user demo, the setup looks…

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## [Since update, I can't open fiscal year](https://discuss.tryton.org/t/since-update-i-cant-open-fiscal-year/9048)

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**Author:** [@Simon](https://discuss.tryton.org/u/Simon)\
**Replies:** 3\
**Last updated:** [January 8, 2026, 3:47pm UTC](https://discuss.tryton.org/t/since-update-i-cant-open-fiscal-year/9048 "2026-01-08T15:47:27Z")

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Since updating Tryton to the latest version (7.6.5), I can’t renew the fiscal year: When I try to create a new fiscal year, the field for selecting a sequence doesn’t find any sequence. However, these sequences exist…

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## [Base of tax code and income differ in same period](https://discuss.tryton.org/t/base-of-tax-code-and-income-differ-in-same-period/9034)

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**Author:** [@Gruenfischer](https://discuss.tryton.org/u/Gruenfischer)\
**Replies:** 6\
**Last updated:** [January 7, 2026, 3:53pm UTC](https://discuss.tryton.org/t/base-of-tax-code-and-income-differ-in-same-period/9034 "2026-01-07T15:53:16Z")

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Hi all, I’m working with a Tryton accounting period where: the chart of accounts is correct (from an accounting perspective), and the tax lines appear valid. My income statement correctly aggregates the relevant acco…

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## [I created an Asset and configured all required fields, but the depreciation schedule/lines are not generated](https://discuss.tryton.org/t/i-created-an-asset-and-configured-all-required-fields-but-the-depreciation-schedule-lines-are-not-generated/9039)

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**Author:** [@spec001](https://discuss.tryton.org/u/spec001)\
**Replies:** 4\
**Last updated:** [January 3, 2026, 6:29pm UTC](https://discuss.tryton.org/t/i-created-an-asset-and-configured-all-required-fields-but-the-depreciation-schedule-lines-are-not-generated/9039 "2026-01-03T18:29:14Z")

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I created an Asset and configured all required fields, but the depreciation schedule/lines are not generated. Tried all options I could find: Action menu items related to “Create Lines / Compute Lines / Recompute / Dr…

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## [Application of electronic invoices in France from september 2026](https://discuss.tryton.org/t/application-of-electronic-invoices-in-france-from-september-2026/8349)

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**Author:** [@jmn](https://discuss.tryton.org/u/jmn)\
**Replies:** 19\
**Last updated:** [December 30, 2025, 9:04am UTC](https://discuss.tryton.org/t/application-of-electronic-invoices-in-france-from-september-2026/8349 "2025-12-30T09:04:17Z")

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Hi, Our customers are sending us more and more repeated alert messages, and most of you know that the obligation of electronic invoicing between french companies subject to VAT (and, more generally, in Europe countries)…

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## [Processing incoming peppol invoice: Could not find a unit with UNECE code "EA"](https://discuss.tryton.org/t/processing-incoming-peppol-invoice-could-not-find-a-unit-with-unece-code-ea/9035)

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**Author:** [@hobbes](https://discuss.tryton.org/u/hobbes)\
**Replies:** 4\
**Last updated:** [December 29, 2025, 5:23pm UTC](https://discuss.tryton.org/t/processing-incoming-peppol-invoice-could-not-find-a-unit-with-unece-code-ea/9035 "2025-12-29T17:23:08Z")

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Hi there, today I upgraded to 7.8, installed and activated the edocument\_peppol\_peppyrus module, added the relevant identifiers to my company, and the peppyrus API key to the configuration. I had one incoming invoice i…

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## [Layout issue: magnifier icon on wrong side](https://discuss.tryton.org/t/layout-issue-magnifier-icon-on-wrong-side/9016)

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**Author:** [@spec001](https://discuss.tryton.org/u/spec001)\
**Replies:** 2\
**Last updated:** [December 15, 2025, 7:19am UTC](https://discuss.tryton.org/t/layout-issue-magnifier-icon-on-wrong-side/9016 "2025-12-15T07:19:31Z")

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After activating modules, in Module Configuration → “Create Chart of Accounts from Template”, the magnifier (search) icon on Many2One fields appears on the left and overlaps the field text. It should be on the right (LTR…

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## [Strange behavior when trying to remove a record from One2Many in form mode](https://discuss.tryton.org/t/strange-behavior-when-trying-to-remove-a-record-from-one2many-in-form-mode/9003)

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**Author:** [@edbo](https://discuss.tryton.org/u/edbo)\
**Replies:** 1\
**Last updated:** [December 8, 2025, 11:46am UTC](https://discuss.tryton.org/t/strange-behavior-when-trying-to-remove-a-record-from-one2many-in-form-mode/9003 "2025-12-08T11:46:55Z")

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I have a form with a One2Many also in form mode. The same as with the party form where the addresses are a One2Many in form mode. The problem is when I want to delete a record in the One2Many, everything disappears and …

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## [Moves: debit != credit?](https://discuss.tryton.org/t/moves-debit-credit/8986)

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**Author:** [@jankstar](https://discuss.tryton.org/u/jankstar)\
**Replies:** 9\
**Last updated:** [November 29, 2025, 12:23pm UTC](https://discuss.tryton.org/t/moves-debit-credit/8986 "2025-11-29T12:23:18Z")

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I have completely installed the system according to the instructions (version 7.6.0 as dev), selected company + chart of accounts + number ranges + fiscal year. When I now enter a booking via “Account Moves” I can set th…

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## [How to Efficiently Manage Multi-Company Accounting in Tryton?](https://discuss.tryton.org/t/how-to-efficiently-manage-multi-company-accounting-in-tryton/8220)

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**Author:** [@marcellosalas](https://discuss.tryton.org/u/marcellosalas)\
**Replies:** 2\
**Last updated:** [November 28, 2025, 1:59pm UTC](https://discuss.tryton.org/t/how-to-efficiently-manage-multi-company-accounting-in-tryton/8220 "2025-11-28T13:59:31Z")

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Hello everyone, I have recently started exploring Tryton for managing the accounting needs of a growing business that operates across multiple companies. While the platform’s modularity and flexibility are impressive, I…

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## [Purchasing same product different on different quantities](https://discuss.tryton.org/t/purchasing-same-product-different-on-different-quantities/8984)

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**Author:** [@Xavi](https://discuss.tryton.org/u/Xavi)\
**Replies:** 4\
**Last updated:** [November 27, 2025, 12:08pm UTC](https://discuss.tryton.org/t/purchasing-same-product-different-on-different-quantities/8984 "2025-11-27T12:08:39Z")

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Hi, sometimes we have multiple purchase requests, which are of the same product but different quantities, for example, cables, which we don’t want to group on a single purchase line, as we want to buy 10 cables of 10m ea…

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## [Apply a discount after entering the order](https://discuss.tryton.org/t/apply-a-discount-after-entering-the-order/8975)

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**Author:** [@SilvioGermany](https://discuss.tryton.org/u/SilvioGermany)\
**Replies:** 1\
**Last updated:** [November 20, 2025, 11:59pm UTC](https://discuss.tryton.org/t/apply-a-discount-after-entering-the-order/8975 "2025-11-20T23:59:35Z")

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Hello, I am looking for a total discount. I have found two modules that would basically be suitable for this: sale-price-list sale-discount However, I now have a use case in which neither of them are of any use to me…

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## [Requesting and Applying Discounts in Sales module](https://discuss.tryton.org/t/requesting-and-applying-discounts-in-sales-module/6341)

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**Author:** [@waseem](https://discuss.tryton.org/u/waseem)\
**Replies:** 2\
**Last updated:** [July 13, 2023, 3:53pm UTC](https://discuss.tryton.org/t/requesting-and-applying-discounts-in-sales-module/6341 "2023-07-13T15:53:54Z")

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When a customer requests a discount, the salesperson initiates a discount request to the administration. The administration then reviews and approves the discount, after which it can be applied to the product. How can I…

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## [Use thunderbird -compose](https://discuss.tryton.org/t/use-thunderbird-compose/8974)

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**Author:** [@looooo](https://discuss.tryton.org/u/looooo)\
**Replies:** 1\
**Last updated:** [November 20, 2025, 9:01pm UTC](https://discuss.tryton.org/t/use-thunderbird-compose/8974 "2025-11-20T21:01:25Z")

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We would like to switch from the gtk-client to the sao-client. But it would be nice to have use thunderbird to write emails with attachments from tryton. Is there a configuration in the sao-client to use thunderbird -com…

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## [Best practice shipment costs?](https://discuss.tryton.org/t/best-practice-shipment-costs/6160)

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**Author:** [@herrdeh](https://discuss.tryton.org/u/herrdeh)\
**Replies:** 12\
**Last updated:** [November 19, 2025, 9:45pm UTC](https://discuss.tryton.org/t/best-practice-shipment-costs/6160 "2025-11-19T21:45:24Z")

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Hello, I do not yet have a good solution for this. I have a few “shipment products”, depending on the size of the parcel, When the order comes in, I do not know how big the parcel will be, so I put in best guess. Somet…

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## [How do I return a drop shipment?](https://discuss.tryton.org/t/how-do-i-return-a-drop-shipment/8968)

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**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\
**Replies:** 2\
**Last updated:** [November 19, 2025, 11:23am UTC](https://discuss.tryton.org/t/how-do-i-return-a-drop-shipment/8968 "2025-11-19T11:23:59Z")

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Hello Trytonies, this is about drop shipment. I need to partially refund an invoice which already has been posted and sent to the customer, as the supplier sent less items than ordered. How can I achieve this? EG

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## [MT940 import - journal required](https://discuss.tryton.org/t/mt940-import-journal-required/8964)

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**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\
**Replies:** 13\
**Last updated:** [November 19, 2025, 10:38am UTC](https://discuss.tryton.org/t/mt940-import-journal-required/8964 "2025-11-19T10:38:53Z")

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Hello Trytonies, I tried to use the trytond MT940 module to import bank statements. When doing so, I get the message “To import bank statement, a jounal for account \[my-account-number\] is required.” Under Menu \> Finan…

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## [In Tryton (GNU Health), exporting more than 3000 lines results in an error and prevents extracting the full dataset](https://discuss.tryton.org/t/in-tryton-gnu-health-exporting-more-than-3000-lines-results-in-an-error-and-prevents-extracting-the-full-dataset/8963)

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**Author:** [@Olengs](https://discuss.tryton.org/u/Olengs)\
**Replies:** 3\
**Last updated:** [November 18, 2025, 11:34am UTC](https://discuss.tryton.org/t/in-tryton-gnu-health-exporting-more-than-3000-lines-results-in-an-error-and-prevents-extracting-the-full-dataset/8963 "2025-11-18T11:34:25Z")

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Hello everyone, I am using Tryton (GNU Health) and I’m encountering two issues with the accounting journals: When I try to export more than 3000 lines, I get an error message, which prevents me from extracting all the …

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## [In Tryton (GNU Health), the Debit and Credit totals no longer appear when a journal contains more than 1000 lines](https://discuss.tryton.org/t/in-tryton-gnu-health-the-debit-and-credit-totals-no-longer-appear-when-a-journal-contains-more-than-1000-lines/8962)

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**Author:** [@Olengs](https://discuss.tryton.org/u/Olengs)\
**Replies:** 1\
**Last updated:** [November 18, 2025, 11:12am UTC](https://discuss.tryton.org/t/in-tryton-gnu-health-the-debit-and-credit-totals-no-longer-appear-when-a-journal-contains-more-than-1000-lines/8962 "2025-11-18T11:12:48Z")

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I am using Tryton (GNU Health) and I’m encountering two issues with the accounting journals: When the number of lines exceeds 1000, the Debit and Credit totals no longer appear in the journal entry list. I would like to…

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