# System Administrator **URL:** https://discuss.tryton.org/c/support/sysadmin/34.md [Latest](https://discuss.tryton.org/latest.md) · [Categories](https://discuss.tryton.org/categories.md) · [Tags](https://discuss.tryton.org/tags.md) --- ## [About the System Administrator category](https://discuss.tryton.org/t/about-the-system-administrator-category/2374)
**Author:** [@ced](https://discuss.tryton.org/u/ced)\ **Replies:** 0
System administrator support To help installing and maintaining Tryton deployment. --- ## [Authentication\_saml stuck with "Cannot\_match\_source\_hash"](https://discuss.tryton.org/t/authentication-saml-stuck-with-cannot-match-source-hash/9389)
**Author:** [@piosystems](https://discuss.tryton.org/u/piosystems)\ **Replies:** 14\ **Last updated:** [September 20, 2026, 8:07pm UTC](https://discuss.tryton.org/t/authentication-saml-stuck-with-cannot-match-source-hash/9389 "2026-09-20T20:07:48Z")
I have entityID = https://erp.mydomain.com/tryton\_db\_yeqqcrtbickz/authentication/saml/keycloak/metadata in trytond.conf and also set my keycloak saml client’s clientId to the same value. I just can’t overcome “invalid re… --- ## [Can not login using desktop client](https://discuss.tryton.org/t/can-not-login-using-desktop-client/9369)
**Author:** [@skovstedbuch](https://discuss.tryton.org/u/skovstedbuch)\ **Replies:** 2\ **Last updated:** [September 6, 2026, 3:04pm UTC](https://discuss.tryton.org/t/can-not-login-using-desktop-client/9369 "2026-09-06T15:04:21Z")
Hi, I have installed Tryton using docker and I have a server running that i can connect to in a webbrowser. When I try to connect with the desktop client I get could not connect to the server. Can someone tell me what… --- ## [Using Keycloak SSO with authentication\_saml module](https://discuss.tryton.org/t/using-keycloak-sso-with-authentication-saml-module/9344)
**Author:** [@piosystems](https://discuss.tryton.org/u/piosystems)\ **Replies:** 8\ **Last updated:** [August 27, 2026, 10:19am UTC](https://discuss.tryton.org/t/using-keycloak-sso-with-authentication-saml-module/9344 "2026-08-27T10:19:16Z")
I have setup Keycloak SAML client for SSO. After login and redirect from Keycloak to the Tryton page, unfortunately, only the Tryton layout shows on the browser page followed immediately by a redirect attempt to login ag… --- ## [Tryton 7 Session Expiration Issue](https://discuss.tryton.org/t/tryton-7-session-expiration-issue/9338)
**Author:** [@asifrana](https://discuss.tryton.org/u/asifrana)\ **Replies:** 5\ **Last updated:** [August 24, 2026, 1:00pm UTC](https://discuss.tryton.org/t/tryton-7-session-expiration-issue/9338 "2026-08-24T13:00:02Z")
I am using GNU Health 5.0 with Tryton 7. I have configured the session to expire after 3 minutes of inactivity. However, the session expiration is not working consistently. In some cases, I receive a Gateway Error, whil… --- ## [Inbound\_email Issue](https://discuss.tryton.org/t/inbound-email-issue/9316)
**Author:** [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)\ **Replies:** 11\ **Last updated:** [August 12, 2026, 8:33am UTC](https://discuss.tryton.org/t/inbound-email-issue/9316 "2026-08-12T08:33:56Z")
Hi everyone, I’m facing an issue with fetching PDF files from a specific email address (dev.provider@company.com on IONOS) and transferring them into the Tryton interface using the document\_incoming module. Here’s what… --- ## [Restrict access to specific menus (invoices only) in a module](https://discuss.tryton.org/t/restrict-access-to-specific-menus-invoices-only-in-a-module/9295)
**Author:** [@a\_afzal](https://discuss.tryton.org/u/a_afzal)\ **Replies:** 4\ **Last updated:** [July 18, 2026, 8:45am UTC](https://discuss.tryton.org/t/restrict-access-to-specific-menus-invoices-only-in-a-module/9295 "2026-07-18T08:45:40Z")
I want to create a restricted role for a specific employee. They should: ​Only see Financial \> Invoices in the menu (hiding Payments, Entries, Statements, etc.). ​Be able to Post an invoice, but NOT Pay it. How can I … --- ## [Scheduler actions for subscription are set automatically?](https://discuss.tryton.org/t/scheduler-actions-for-subscription-are-set-automatically/9294)
**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\ **Replies:** 1\ **Last updated:** [July 17, 2026, 7:34am UTC](https://discuss.tryton.org/t/scheduler-actions-for-subscription-are-set-automatically/9294 "2026-07-17T07:34:12Z")
Did I get that right, that (daily) scheduler actions for the subscription module are set automatically after installation? If so, I have to question whether this is a good idea. The user needs to set up subscriptions, l… --- ## [Bank statement import: 'Fault: conversion from NoneType to Decimal is not supported'](https://discuss.tryton.org/t/bank-statement-import-fault-conversion-from-nonetype-to-decimal-is-not-supported/9252)
**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\ **Replies:** 9\ **Last updated:** [July 11, 2026, 10:43am UTC](https://discuss.tryton.org/t/bank-statement-import-fault-conversion-from-nonetype-to-decimal-is-not-supported/9252 "2026-07-11T10:43:25Z")
Hello everybody, my productive Tryton is running locally in a VENV, still at Tryton version v7.0. Basic system is ubuntu, which I recently upgraded from v24 to v26; with this came upgrades \* postgres 16 → 18 \* python 3… --- ## [Users Password keep changing](https://discuss.tryton.org/t/users-password-keep-changing/9283)
**Author:** [@lynz1910](https://discuss.tryton.org/u/lynz1910)\ **Replies:** 1\ **Last updated:** [July 10, 2026, 10:24am UTC](https://discuss.tryton.org/t/users-password-keep-changing/9283 "2026-07-10T10:24:46Z")
May I ask why some users’ password keep changing ya? They have their DoB as their password by default but they keep complaining can’t login with the default password. Is there any Tryton default logic that change passwor… --- ## [Connection error with Sao and Nginx on 8.0](https://discuss.tryton.org/t/connection-error-with-sao-and-nginx-on-8-0/9279)
**Author:** [@maxx](https://discuss.tryton.org/u/maxx)\ **Replies:** 6\ **Last updated:** [July 8, 2026, 11:38am UTC](https://discuss.tryton.org/t/connection-error-with-sao-and-nginx-on-8-0/9279 "2026-07-08T11:38:45Z")
Hi, I’ve installed tryton-sao-last from branch 8.0 I’m using Gunicorn and Nginx My trytond.conf for sao is \[web\] listen = 0.0.0.0:8000 root = /srv/tryton/8.0/sao My nginx configuration is: server { listen 8000; ser… --- ## [Stock Move Currency Migration Issue From 7.0 To 8.0](https://discuss.tryton.org/t/stock-move-currency-migration-issue-from-7-0-to-8-0/9272)
**Author:** [@acaubet](https://discuss.tryton.org/u/acaubet)\ **Replies:** 2\ **Last updated:** [July 1, 2026, 7:52am UTC](https://discuss.tryton.org/t/stock-move-currency-migration-issue-from-7-0-to-8-0/9272 "2026-07-01T07:52:19Z")
When running production records after migrating from Tryton 7.0 to 8.0, we hit validation errors on stock.move.currency for production input moves. Example error: The value “Euro” for field “Currency” in record “…” of… --- ## [Login error in tryton 8.0](https://discuss.tryton.org/t/login-error-in-tryton-8-0/9263)
**Author:** [@david\_auto](https://discuss.tryton.org/u/david_auto)\ **Replies:** 1\ **Last updated:** [June 15, 2026, 9:46pm UTC](https://discuss.tryton.org/t/login-error-in-tryton-8-0/9263 "2026-06-15T21:46:12Z")
Hello: I’m testing version 8.0 and after much investigation into why the admin user doesn’t authenticate in the SAO after installation but does work in the GTK desktop client, I see in the log: 40146 61056257904656 \[202… --- ## [Problems after system update](https://discuss.tryton.org/t/problems-after-system-update/9250)
**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\ **Replies:** 3\ **Last updated:** [June 2, 2026, 4:18pm UTC](https://discuss.tryton.org/t/problems-after-system-update/9250 "2026-06-02T16:18:32Z")
My productive Tryton is running locally in a VENV, still at Tryton version v7.0. Basic system is ubuntu, which I recently upgraded from v24 to v26; with this came upgrades postgres 16 → 18 python 3.12 → 3.14 I re-crea… --- ## [Remove 3rd party modules which do not modify the database structure](https://discuss.tryton.org/t/remove-3rd-party-modules-which-do-not-modify-the-database-structure/9245)
**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\ **Replies:** 1\ **Last updated:** [May 31, 2026, 10:51am UTC](https://discuss.tryton.org/t/remove-3rd-party-modules-which-do-not-modify-the-database-structure/9245 "2026-05-31T10:51:35Z")
Over the years, some modules - meanwhile greatly outdated - have piled up in my productive system. None of them did add anything to the database, they just read from and write into vanilla fields. With the upgrade to v8,… --- ## [Peppol EBMS:0004 – SMP metadata fetch failure when sending BIS Billing 3.0 invoice](https://discuss.tryton.org/t/peppol-ebms-0004-smp-metadata-fetch-failure-when-sending-bis-billing-3-0-invoice/9233)
**Author:** [@Simon](https://discuss.tryton.org/u/Simon)\ **Replies:** 7\ **Last updated:** [May 24, 2026, 10:23am UTC](https://discuss.tryton.org/t/peppol-ebms-0004-smp-metadata-fetch-failure-when-sending-bis-billing-3-0-invoice/9233 "2026-05-24T10:23:57Z")
Hi, I’m getting an issue when trying to send a Peppol BIS Billing 3.0 invoice for one specific participant. Error message: EBMS:0004: Could not fetch metadata from SMP for documentId \[busdox-docid-qns::urn:oasis:names… --- ## [Export/Import Data Issue](https://discuss.tryton.org/t/export-import-data-issue/9236)
**Author:** [@kengneghislain](https://discuss.tryton.org/u/kengneghislain)\ **Replies:** 1\ **Last updated:** [May 19, 2026, 10:06am UTC](https://discuss.tryton.org/t/export-import-data-issue/9236 "2026-05-19T10:06:27Z")
Hello everyone, We are currently migrating a GNUHealth/Tryton installation from GNUHealth 3.x (Tryton 5) to GNUHealth 5.x (Tryton 7). The database contains: ~12k patients ~3k product templates ~4k products W… --- ## [Migration from 3.6 to 6.2](https://discuss.tryton.org/t/migration-from-3-6-to-6-2/8153)
**Author:** [@looooo](https://discuss.tryton.org/u/looooo)\ **Replies:** 129\ **Last updated:** [May 11, 2026, 9:31am UTC](https://discuss.tryton.org/t/migration-from-3-6-to-6-2/8153 "2026-05-11T09:31:28Z")
I am trying to update tryton from the very old version 3.6 to the latest version available (7.4.3 at the moment). I did the manual migration steps listed in \[1\] up to version 6.2. I am able to run trytond 6.2 with an em… --- ## [Can’t access backend from diferent localhost](https://discuss.tryton.org/t/can-t-access-backend-from-diferent-localhost/9225)
**Author:** [@ioanp](https://discuss.tryton.org/u/ioanp)\ **Replies:** 7\ **Last updated:** [May 7, 2026, 9:56am UTC](https://discuss.tryton.org/t/can-t-access-backend-from-diferent-localhost/9225 "2026-05-07T09:56:32Z")
I have installed trytond 8.0.2 Access from localhost is ok but when I try from another address it gives a 401 error. I tried with sao and rpc client conf \[web\] listen = 0.0.0.0:4548 cors = http://192.168.1.111 … --- ## [The restored database never appears in the Tryton login dropdown at all](https://discuss.tryton.org/t/the-restored-database-never-appears-in-the-tryton-login-dropdown-at-all/9207)
**Author:** [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)\ **Replies:** 10\ **Last updated:** [April 19, 2026, 10:30pm UTC](https://discuss.tryton.org/t/the-restored-database-never-appears-in-the-tryton-login-dropdown-at-all/9207 "2026-04-19T22:30:42Z")
Hi, I need help. After backing up my Tryton database on the server using: pg\_dump -U user1ad -d database\_tryton \> database\_tryton.sql I went to my localhost, created a virtual environment, and copied the server enviro… --- ## [Migration tryton manuellement](https://discuss.tryton.org/t/migration-tryton-manuellement/9182)
**Author:** [@manuelze](https://discuss.tryton.org/u/manuelze)\ **Replies:** 10\ **Last updated:** [April 3, 2026, 11:07am UTC](https://discuss.tryton.org/t/migration-tryton-manuellement/9182 "2026-04-03T11:07:43Z")
Comment appliquer les migrations tryton très exactement Dans le lien Migration — Tryton Documentation nous avons une séries de commande à faire. Mais ça ne va pas remplacer les modules tryton 6.0 que je possède en modul… --- ## [Issues with manual Account and Type configuration during migration to Tryton 7.0 (OHADA Context](https://discuss.tryton.org/t/issues-with-manual-account-and-type-configuration-during-migration-to-tryton-7-0-ohada-context/9153)
**Author:** [@kengneghislain](https://discuss.tryton.org/u/kengneghislain)\ **Replies:** 4\ **Last updated:** [April 2, 2026, 3:29pm UTC](https://discuss.tryton.org/t/issues-with-manual-account-and-type-configuration-during-migration-to-tryton-7-0-ohada-context/9153 "2026-04-02T15:29:13Z")
Hello everyone, I have an old version of GNU Health (3.6) based on tryton 5.0 with OHADA accounting configured manually. I am currently trying to shape the last version of GNU Health 5.0 (Tryton 7.0) to have the same ac… --- ## [Exclude constraint Postgres SyntaxError](https://discuss.tryton.org/t/exclude-constraint-postgres-syntaxerror/9177)
**Author:** [@yarzai](https://discuss.tryton.org/u/yarzai)\ **Replies:** 3\ **Last updated:** [March 30, 2026, 7:00am UTC](https://discuss.tryton.org/t/exclude-constraint-postgres-syntaxerror/9177 "2026-03-30T07:00:45Z")
trytond-admin -c /app/trytond.conf -d umbrella --all While running the above command, I get the following error. Traceback (most recent call last): File “/usr/local/bin/trytond-admin”, line 33, in admin.run(options) … --- ## [How do I uninstall a module in version 7.8.0?](https://discuss.tryton.org/t/how-do-i-uninstall-a-module-in-version-7-8-0/9167)
**Author:** [@amnet04](https://discuss.tryton.org/u/amnet04)\ **Replies:** 13\ **Last updated:** [March 27, 2026, 5:54pm UTC](https://discuss.tryton.org/t/how-do-i-uninstall-a-module-in-version-7-8-0/9167 "2026-03-27T17:54:08Z")
I’ve tried changing the module’s status to “to remove” and then running trytond-admin --verbose -c ../trytond.conf -d trytond -u ir, but it always reactivates it, it doesn’t remove it. --- ## ["Database 'null' doesn't exist" error message on logout](https://discuss.tryton.org/t/database-null-doesnt-exist-error-message-on-logout/9126)
**Author:** [@maehder](https://discuss.tryton.org/u/maehder)\ **Replies:** 9\ **Last updated:** [March 24, 2026, 12:09pm UTC](https://discuss.tryton.org/t/database-null-doesnt-exist-error-message-on-logout/9126 "2026-03-24T12:09:52Z")
Dear everyone, when logging out of our tryton instance (version 7.6.5 using SAO), we often get the following error message: 'Transaction' object has no attribute '\_datamanagers' Traceback (most recent call last): Fi… --- ## [Tryton migration issues (5 to 6) : OHADA chart exists but accounting unusable](https://discuss.tryton.org/t/tryton-migration-issues-5-to-6-ohada-chart-exists-but-accounting-unusable/9053)
**Author:** [@kengneghislain](https://discuss.tryton.org/u/kengneghislain)\ **Replies:** 4\ **Last updated:** [January 14, 2026, 11:56am UTC](https://discuss.tryton.org/t/tryton-migration-issues-5-to-6-ohada-chart-exists-but-accounting-unusable/9053 "2026-01-14T11:56:05Z")
Hello everyone, We are migrating an old GNU Health 3.6 (Tryton 5.0) deployment to newer versions (3.8 → 4.0 → 4.4 → 5.0) due to database inconsistencies and legacy issues. During the migration from GNU Health 3.8 (Tryt… --- ## [Attachement of "big" files](https://discuss.tryton.org/t/attachement-of-big-files/9045)
**Author:** [@herve\_02](https://discuss.tryton.org/u/herve_02)\ **Replies:** 2\ **Last updated:** [January 6, 2026, 5:23pm UTC](https://discuss.tryton.org/t/attachement-of-big-files/9045 "2026-01-06T17:23:59Z")
I have a strange behavior, probably due to a configuration of the server, but i do not know where to search. when i attach a file of 10Mo for a party. The files is create, it exists on the filesystem (as a real functio… --- ## [Bulk creation of depreciation lines for Assets imported via CSV](https://discuss.tryton.org/t/bulk-creation-of-depreciation-lines-for-assets-imported-via-csv/9044)
**Author:** [@spec001](https://discuss.tryton.org/u/spec001)\ **Replies:** 1\ **Last updated:** [January 5, 2026, 10:50pm UTC](https://discuss.tryton.org/t/bulk-creation-of-depreciation-lines-for-assets-imported-via-csv/9044 "2026-01-05T22:50:51Z")
I imported around ~1000 fixed assets into Tryton using CSV import (Assets / account.asset). The assets are created correctly, but depreciation schedules (depreciation Lines) are not generated automatically. Inside each … --- ## [Upgrade steps 7.6 to 7.8 on Docker](https://discuss.tryton.org/t/upgrade-steps-7-6-to-7-8-on-docker/9022)
**Author:** [@spec001](https://discuss.tryton.org/u/spec001)\ **Replies:** 4\ **Last updated:** [December 17, 2025, 8:10am UTC](https://discuss.tryton.org/t/upgrade-steps-7-6-to-7-8-on-docker/9022 "2025-12-17T08:10:10Z")
To avoid version mismatch issues during the upgrade, I had to follow these steps: -Install necessary tools inside the container The container might need temporary tools to build the client. docker-compose exec -u root … --- ## [Status of Chronos Extension for Chrome](https://discuss.tryton.org/t/status-of-chronos-extension-for-chrome/9010)
**Author:** [@shervas](https://discuss.tryton.org/u/shervas)\ **Replies:** 2\ **Last updated:** [December 11, 2025, 8:52am UTC](https://discuss.tryton.org/t/status-of-chronos-extension-for-chrome/9010 "2025-12-11T08:52:17Z")
Hi, I’m trying to use the Chronos extension to log time on work entries directly from the browser. It works fine in Firefox, but in Chrome it shows the message: “This extension is no longer available because it does … [Next page](https://discuss.tryton.org/c/support/sysadmin/34.md?page=1)