# Support **URL:** https://discuss.tryton.org/c/support/17.md?page=1 [Latest](https://discuss.tryton.org/latest.md) · [Categories](https://discuss.tryton.org/categories.md) · [Tags](https://discuss.tryton.org/tags.md) **Page:** 2 --- ## [How to monitor non-matches from statement rules?](https://discuss.tryton.org/t/how-to-monitor-non-matches-from-statement-rules/9355)
**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\ **Replies:** 2\ **Last updated:** [September 3, 2026, 11:42am UTC](https://discuss.tryton.org/t/how-to-monitor-non-matches-from-statement-rules/9355 "2026-09-03T11:42:05Z")
Hello everybody, when using the sepa statement module, I regularly encounter some “non-matches” from my regex, usually they result from mistakes in my database (misspellings of party names, missing parties or such). Ti… --- ## [Is there an equivalent for setup.py's MODULE2PREFIX in pyproject.toml?](https://discuss.tryton.org/t/is-there-an-equivalent-for-setup-pys-module2prefix-in-pyproject-toml/9348)
**Author:** [@lars\_wuerfel](https://discuss.tryton.org/u/lars_wuerfel)\ **Replies:** 3\ **Last updated:** [September 1, 2026, 11:47am UTC](https://discuss.tryton.org/t/is-there-an-equivalent-for-setup-pys-module2prefix-in-pyproject-toml/9348 "2026-09-01T11:47:46Z")
I am working with custom module prefix for custom tryton modules, say ‘my\_prefix’ instead of default ‘trytond’. I have custom modules that depend on other custom modules. Before the transition to pyproject.toml, in set… --- ## [Medical Imaging Report Formatting issue](https://discuss.tryton.org/t/medical-imaging-report-formatting-issue/9351)
**Author:** [@asifrana](https://discuss.tryton.org/u/asifrana)\ **Replies:** 6\ **Last updated:** [September 1, 2026, 9:49am UTC](https://discuss.tryton.org/t/medical-imaging-report-formatting-issue/9351 "2026-09-01T09:49:51Z")
Hi, I am facing problem when copy Old imaging report text and insert in new report. It shows error and some times it remove formatting. TypeError: Unable to marshal str as an array, use .encode() to convert to bytes Pl… --- ## [How to find related parties with Party Relationship module](https://discuss.tryton.org/t/how-to-find-related-parties-with-party-relationship-module/9349)
**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\ **Replies:** 2\ **Last updated:** [August 31, 2026, 6:58pm UTC](https://discuss.tryton.org/t/how-to-find-related-parties-with-party-relationship-module/9349 "2026-08-31T18:58:26Z")
Hello, found the party\_relationship module useful for our agricultural coop. But: Can I find related parties from the party window itself? Are there any hints “this party is related to another one” at the party windo… --- ## [Manually creating a Shipment out by picking outgoing moves](https://discuss.tryton.org/t/manually-creating-a-shipment-out-by-picking-outgoing-moves/9345)
**Author:** [@maxx](https://discuss.tryton.org/u/maxx)\ **Replies:** 3\ **Last updated:** [August 28, 2026, 9:51am UTC](https://discuss.tryton.org/t/manually-creating-a-shipment-out-by-picking-outgoing-moves/9345 "2026-08-28T09:51:50Z")
Hi, We are wondering if we could customize Tryton to create Shipment Out manually and then picking outgoing moves created when processing the sale. (similar behaviour as Shipment In). Is there any inconvenient to have … --- ## [Using Keycloak SSO with authentication\_saml module](https://discuss.tryton.org/t/using-keycloak-sso-with-authentication-saml-module/9344)
**Author:** [@piosystems](https://discuss.tryton.org/u/piosystems)\ **Replies:** 8\ **Last updated:** [August 27, 2026, 10:19am UTC](https://discuss.tryton.org/t/using-keycloak-sso-with-authentication-saml-module/9344 "2026-08-27T10:19:16Z")
I have setup Keycloak SAML client for SSO. After login and redirect from Keycloak to the Tryton page, unfortunately, only the Tryton layout shows on the browser page followed immediately by a redirect attempt to login ag… --- ## [Tryton 7 Session Expiration Issue](https://discuss.tryton.org/t/tryton-7-session-expiration-issue/9338)
**Author:** [@asifrana](https://discuss.tryton.org/u/asifrana)\ **Replies:** 5\ **Last updated:** [August 24, 2026, 1:00pm UTC](https://discuss.tryton.org/t/tryton-7-session-expiration-issue/9338 "2026-08-24T13:00:02Z")
I am using GNU Health 5.0 with Tryton 7. I have configured the session to expire after 3 minutes of inactivity. However, the session expiration is not working consistently. In some cases, I receive a Gateway Error, whil… --- ## [Create\_date in list views Sao client hangs](https://discuss.tryton.org/t/create-date-in-list-views-sao-client-hangs/9325)
**Author:** [@Gruenfischer](https://discuss.tryton.org/u/Gruenfischer)\ **Replies:** 3\ **Last updated:** [August 18, 2026, 9:05am UTC](https://discuss.tryton.org/t/create-date-in-list-views-sao-client-hangs/9325 "2026-08-18T09:05:29Z")
Hi, the moment I use create\_date, the internal field in list view, the view will not load, and the clients shows the “processing” note. There is no error logged. even if I wrap the crate date inside a function field cr… --- ## [Total amount issue](https://discuss.tryton.org/t/total-amount-issue/9322)
**Author:** [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)\ **Replies:** 1\ **Last updated:** [August 17, 2026, 12:21pm UTC](https://discuss.tryton.org/t/total-amount-issue/9322 "2026-08-17T12:21:08Z")
Hi, I have an issue with how to handle Brutto (tax-included) prices in supplier invoices. The client wants to enter the Brutto price first for each invoice line, and then have Tryton calculate the net/untaxed price and… --- ## [On\_change\_notify issue](https://discuss.tryton.org/t/on-change-notify-issue/9311)
**Author:** [@Gruenfischer](https://discuss.tryton.org/u/Gruenfischer)\ **Replies:** 2\ **Last updated:** [August 14, 2026, 10:58am UTC](https://discuss.tryton.org/t/on-change-notify-issue/9311 "2026-08-14T10:58:10Z")
Hi , I try to add a simple on\_change\_notify() to the sale\_subscription module. I extend class Subscription with: @fields.depends('party') def on\_change\_notify(self): notifications = super().on\_change\_notif… --- ## [Inbound\_email Issue](https://discuss.tryton.org/t/inbound-email-issue/9316)
**Author:** [@mimo\_Alva](https://discuss.tryton.org/u/mimo_Alva)\ **Replies:** 11\ **Last updated:** [August 12, 2026, 8:33am UTC](https://discuss.tryton.org/t/inbound-email-issue/9316 "2026-08-12T08:33:56Z")
Hi everyone, I’m facing an issue with fetching PDF files from a specific email address (dev.provider@company.com on IONOS) and transferring them into the Tryton interface using the document\_incoming module. Here’s what… --- ## [How should landed costs update inventory accounting under Anglo-Saxon accounting in Tryton 8.0?](https://discuss.tryton.org/t/how-should-landed-costs-update-inventory-accounting-under-anglo-saxon-accounting-in-tryton-8-0/9304)
**Author:** [@essajee](https://discuss.tryton.org/u/essajee)\ **Replies:** 6\ **Last updated:** [August 7, 2026, 12:02pm UTC](https://discuss.tryton.org/t/how-should-landed-costs-update-inventory-accounting-under-anglo-saxon-accounting-in-tryton-8-0/9304 "2026-08-07T12:02:17Z")
Hi everyone, We are evaluating Tryton 8.0 for a manufacturing company and are trying to understand the expected accounting workflow for landed costs when using Anglo-Saxon accounting. Our installed modules include: a… --- ## [Stripe payment with charge refunded erases the original payment (sets amount to 0 and fails it)](https://discuss.tryton.org/t/stripe-payment-with-charge-refunded-erases-the-original-payment-sets-amount-to-0-and-fails-it/9300)
**Author:** [@jgras](https://discuss.tryton.org/u/jgras)\ **Replies:** 4\ **Last updated:** [July 29, 2026, 9:18pm UTC](https://discuss.tryton.org/t/stripe-payment-with-charge-refunded-erases-the-original-payment-sets-amount-to-0-and-fails-it/9300 "2026-07-29T21:18:54Z")
I’m wondering if I’m misunderstanding the intended accounting model of this module. Currently, when a Stripe charge is fully refunded (e.g. from the Stripe Dashboard), the original account.payment is modified: its amoun… --- ## [Trouble installing Tryton dependencies (PyGObject, girepository-2.0) on WSL2 Ubuntu](https://discuss.tryton.org/t/trouble-installing-tryton-dependencies-pygobject-girepository-2-0-on-wsl2-ubuntu/8506)
**Author:** [@JACKDEV](https://discuss.tryton.org/u/JACKDEV)\ **Replies:** 4\ **Last updated:** [July 27, 2026, 11:56pm UTC](https://discuss.tryton.org/t/trouble-installing-tryton-dependencies-pygobject-girepository-2-0-on-wsl2-ubuntu/8506 "2026-07-27T23:56:24Z")
Hello community, I’m encountering persistent issues while trying to install the development dependencies for Tryton on my Windows Subsystem for Linux 2 (WSL2) running Ubuntu. I’ve followed the standard Tryton installat… --- ## [How to use html\_report module](https://discuss.tryton.org/t/how-to-use-html-report-module/9291)
**Author:** [@a\_afzal](https://discuss.tryton.org/u/a_afzal)\ **Replies:** 16\ **Last updated:** [July 24, 2026, 8:10am UTC](https://discuss.tryton.org/t/how-to-use-html-report-module/9291 "2026-07-24T08:10:13Z")
Hey, I’m trying to work on customized reports, can you help me with html\_report module? from where can I install this? how can I use it? --- ## [Reconcile multiple moves from accounting \> statements](https://discuss.tryton.org/t/reconcile-multiple-moves-from-accounting-statements/9298)
**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\ **Replies:** 4\ **Last updated:** [July 20, 2026, 8:48am UTC](https://discuss.tryton.org/t/reconcile-multiple-moves-from-accounting-statements/9298 "2026-07-20T08:48:29Z")
I’m still trying to find the best solution for a problem described here - how do I reconcile a payment, a credit note and an invoice. On the way I stumbled over the accounting \> statements feature and found that I can r… --- ## [Restrict access to specific menus (invoices only) in a module](https://discuss.tryton.org/t/restrict-access-to-specific-menus-invoices-only-in-a-module/9295)
**Author:** [@a\_afzal](https://discuss.tryton.org/u/a_afzal)\ **Replies:** 4\ **Last updated:** [July 18, 2026, 8:45am UTC](https://discuss.tryton.org/t/restrict-access-to-specific-menus-invoices-only-in-a-module/9295 "2026-07-18T08:45:40Z")
I want to create a restricted role for a specific employee. They should: ​Only see Financial \> Invoices in the menu (hiding Payments, Entries, Statements, etc.). ​Be able to Post an invoice, but NOT Pay it. How can I … --- ## [Print preview of invoices](https://discuss.tryton.org/t/print-preview-of-invoices/9297)
**Author:** [@a\_afzal](https://discuss.tryton.org/u/a_afzal)\ **Replies:** 4\ **Last updated:** [July 18, 2026, 7:20am UTC](https://discuss.tryton.org/t/print-preview-of-invoices/9297 "2026-07-18T07:20:23Z")
When I post or pay an invoice, I need to print that document. The print preview option is not visible, how can I achieve this without downloading the report? --- ## [Scheduler actions for subscription are set automatically?](https://discuss.tryton.org/t/scheduler-actions-for-subscription-are-set-automatically/9294)
**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\ **Replies:** 1\ **Last updated:** [July 17, 2026, 7:34am UTC](https://discuss.tryton.org/t/scheduler-actions-for-subscription-are-set-automatically/9294 "2026-07-17T07:34:12Z")
Did I get that right, that (daily) scheduler actions for the subscription module are set automatically after installation? If so, I have to question whether this is a good idea. The user needs to set up subscriptions, l… --- ## [Reconcile invoices, credit notes and payments](https://discuss.tryton.org/t/reconcile-invoices-credit-notes-and-payments/9287)
**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\ **Replies:** 12\ **Last updated:** [July 16, 2026, 12:23pm UTC](https://discuss.tryton.org/t/reconcile-invoices-credit-notes-and-payments/9287 "2026-07-16T12:23:30Z")
I found this very instructive entry. My use case seems similar, but a little different: I have invoices, credit notes and payments to reconcile. account\_statement module is installed. Can I use the Wizard under Financ… --- ## [Partial advance payments and supplier invoice reconciliation](https://discuss.tryton.org/t/partial-advance-payments-and-supplier-invoice-reconciliation/9288)
**Author:** [@a\_afzal](https://discuss.tryton.org/u/a_afzal)\ **Replies:** 11\ **Last updated:** [July 15, 2026, 4:18pm UTC](https://discuss.tryton.org/t/partial-advance-payments-and-supplier-invoice-reconciliation/9288 "2026-07-15T16:18:03Z")
I make an advance payment to a supplier without a PO/Invoice (e.g., Rs. 200,000). I record this via account.statement (correct me if I should pay direct/advance payment with invoice from somewhere else). The items arriv… --- ## [How to delegate payment of subscription](https://discuss.tryton.org/t/how-to-delegate-payment-of-subscription/9290)
**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\ **Replies:** 1\ **Last updated:** [July 15, 2026, 11:46am UTC](https://discuss.tryton.org/t/how-to-delegate-payment-of-subscription/9290 "2026-07-15T11:46:23Z")
AFAIU, the delegation works at invoice level - which of course makes sense. I’d rather need it at the level of subscriptions (person A is the subscriber, person B pays for it). So I guess, it’s easier and more consistent… --- ## [How to reconcile open positions with payments by another party?](https://discuss.tryton.org/t/how-to-reconcile-open-positions-with-payments-by-another-party/9285)
**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\ **Replies:** 3\ **Last updated:** [July 14, 2026, 8:41am UTC](https://discuss.tryton.org/t/how-to-reconcile-open-positions-with-payments-by-another-party/9285 "2026-07-14T08:41:58Z")
Hello, in our agri cooperative, we have various mismatches between ‘invoiced party’ and 'party having paid". This happened due to party duplicates, created by error actually one person paying the bill for another pers… --- ## [Optimizing bulk line entry for Purchase Requisitions](https://discuss.tryton.org/t/optimizing-bulk-line-entry-for-purchase-requisitions/9280)
**Author:** [@a\_afzal](https://discuss.tryton.org/u/a_afzal)\ **Replies:** 8\ **Last updated:** [July 12, 2026, 3:56pm UTC](https://discuss.tryton.org/t/optimizing-bulk-line-entry-for-purchase-requisitions/9280 "2026-07-12T15:56:30Z")
I’m working on purchase\_requisition module. Currently, users must add items one by one, selecting the product, entering the quantity, and saving before moving to the next line. When a requisition contains dozens of items… --- ## [Bank statement import: 'Fault: conversion from NoneType to Decimal is not supported'](https://discuss.tryton.org/t/bank-statement-import-fault-conversion-from-nonetype-to-decimal-is-not-supported/9252)
**Author:** [@Eulengesicht](https://discuss.tryton.org/u/Eulengesicht)\ **Replies:** 9\ **Last updated:** [July 11, 2026, 10:43am UTC](https://discuss.tryton.org/t/bank-statement-import-fault-conversion-from-nonetype-to-decimal-is-not-supported/9252 "2026-07-11T10:43:25Z")
Hello everybody, my productive Tryton is running locally in a VENV, still at Tryton version v7.0. Basic system is ubuntu, which I recently upgraded from v24 to v26; with this came upgrades \* postgres 16 → 18 \* python 3… --- ## [Users Password keep changing](https://discuss.tryton.org/t/users-password-keep-changing/9283)
**Author:** [@lynz1910](https://discuss.tryton.org/u/lynz1910)\ **Replies:** 1\ **Last updated:** [July 10, 2026, 10:24am UTC](https://discuss.tryton.org/t/users-password-keep-changing/9283 "2026-07-10T10:24:46Z")
May I ask why some users’ password keep changing ya? They have their DoB as their password by default but they keep complaining can’t login with the default password. Is there any Tryton default logic that change passwor… --- ## [Display API information without storing it](https://discuss.tryton.org/t/display-api-information-without-storing-it/9282)
**Author:** [@German](https://discuss.tryton.org/u/German)\ **Replies:** 5\ **Last updated:** [July 10, 2026, 9:01am UTC](https://discuss.tryton.org/t/display-api-information-without-storing-it/9282 "2026-07-10T09:01:55Z")
Hello, I am looking for some architectural guidance on a Tryton implementation. I have two external API endpoints: The first endpoint returns a list of car models for a specific brand. The second endpoint returns… --- ## [Purchase invoice line standalone keeps creating invoice instead of lines](https://discuss.tryton.org/t/purchase-invoice-line-standalone-keeps-creating-invoice-instead-of-lines/9281)
**Author:** [@a\_afzal](https://discuss.tryton.org/u/a_afzal)\ **Replies:** 2\ **Last updated:** [July 8, 2026, 6:21pm UTC](https://discuss.tryton.org/t/purchase-invoice-line-standalone-keeps-creating-invoice-instead-of-lines/9281 "2026-07-08T18:21:44Z")
I activated the module but when I create purchases and receive the shipments, it creates the invoices rather than invoice lines. Is there anything that needs to be turned on/off to use this invoice lines feature? --- ## [How to combine multiple draft supplier invoices into one](https://discuss.tryton.org/t/how-to-combine-multiple-draft-supplier-invoices-into-one/2712)
**Author:** [@sylviegar](https://discuss.tryton.org/u/sylviegar)\ **Replies:** 12\ **Last updated:** [July 1, 2021, 10:27pm UTC](https://discuss.tryton.org/t/how-to-combine-multiple-draft-supplier-invoices-into-one/2712 "2021-07-01T22:27:05Z")
Hello, When a supplier shipment is made, the supplier invoice is created in draft. If the supplier sends a single invoice for all shipments in the month, how to group all draft invoices into one --- ## [Connection error with Sao and Nginx on 8.0](https://discuss.tryton.org/t/connection-error-with-sao-and-nginx-on-8-0/9279)
**Author:** [@maxx](https://discuss.tryton.org/u/maxx)\ **Replies:** 6\ **Last updated:** [July 8, 2026, 11:38am UTC](https://discuss.tryton.org/t/connection-error-with-sao-and-nginx-on-8-0/9279 "2026-07-08T11:38:45Z")
Hi, I’ve installed tryton-sao-last from branch 8.0 I’m using Gunicorn and Nginx My trytond.conf for sao is \[web\] listen = 0.0.0.0:8000 root = /srv/tryton/8.0/sao My nginx configuration is: server { listen 8000; ser… [Previous page](https://discuss.tryton.org/c/support/17.md) [Next page](https://discuss.tryton.org/c/support/17.md?page=2)